Adding a Pick Up status between Dirty and Clean would be a valuable addition for properties. This status would indicate a room that is not yet ready for check-in, but requires only a minor fix, such as replacing a lightbulb or addressing a small maintenance issue.

This would help housekeeping and maintenance teams efficiently track and manage rooms that are in need of quick attention, without marking them as fully "dirty" or "clean." It ensures clearer communication and prevents any confusion about room availability, improving overall operational efficiency.

Very important and would be very helpful!!!

It would be great if there would be a fourth general Space Status "pick up" like there is in other PMS. A Status for rooms that are just awaiting another check for example with small technical issues, No shows, where the turndown set up or welcome amenity needs to be removed.

Furthermore a general distinction wether a Space is Occupied or Not would be much appreciated.

Thank You!

Hello,

We found that adding a "Do not Disturb" and "Service Rejected" is crucial to have for some properties, from a housekeeping perspective. I see that each hotel has different needs, maybe adding the ability to edit available status could be something that the property administrators could have access to.

Please resolve this issue by creating another room status or another solution. The original post is from 2018. This is a problem that causes issues on a daily basis, with scheduling too many housekeeping hours because rooms appear dirty.

In the "donut" there should be a diffrent stauts between inspected, stayover/check-in and dirty.

When checking in a room the status should change to stayover/checked-in. After midnight rooms that should check out can change to dirty.

The point beeing that it should be easy to see how many rooms the front desk have clean and ready to check-in, but also see that if some rooms are dirty they can flag this before houskeeping goes home.

Right now since stayover/check-in is also dirty then you manually have to double check all the rooms if a room has been forgotten and not clean.

YES! This is probably the biggest problem we have! We have tried to find work arounds by trying to see if it is possible to set checked in rooms as "clean" but it is either "inspected" or "dirty" and neither are helpful!

It would be great if you are able to do "started" option. So then we know that the cleaners have started to clean the room

Let's get to work and make the 'Dirty (Legionella)' status. Setting a room just as 'Dirty' does not give the right view.

Please consider adding this feature so that we can operate more efficiently at the housekeeping level

Rooms that are inhouse should have their own status. Now we have Dirty for rooms that are inhouse and Dirty. It would be easier to filter if the inhouse rooms have status occupied.

It would be nice to have an other option for the room status :

Currently rooms have to be either:

1) Dirty
2) Clean
3) Inspected
4) Out of Service

And I would add :

5) On queue / Priority

> Like that when the guests arrive early, the housekeeping know the information and will make this room in priority. In my hotel (5*) it's important for us. I'm sure it is in other hotels as well.

Thanks !

This would be a great feature for our Housekeeping staff so that they can better schedule their work and disturb guests less.

It should be clear to everybody why a room is dirty. This is a critical status that's needed for daily operations.

Would be great to be able to customise this on a hotel level. Having an option like "housekeeping in room" would be very useful as well, both from a communication to guest perspective and to be able to track housekeeping timings.

This should be more customisable still with the ability to locally add a tag status to convey whatever is required on property.

Add space status state `Dirty (Legionella). It has legal obligations

Another option would be to change the status to clean instead of dirty. Then the rooms get solely inspected another time and HSK could be informed, that every clean room should be flushed for legionella including dust cleaning from furnitures.

This feature would be great, as now we have to ask the team why a certain room was not cleaned. If housekeeping could just mark a room as do not disturb, this would help us a lot.

Also helpfull feature would be that the status change syncs with the housekeeping ap from Leviy; there we can mark as room DND, but this is not redirected to MEWS, so guest complains no service whilst we have a log on DND status