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'email notes' has been merged into this idea

Guest Experience: Communications

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add personalized message to the guest confirmation

preview of the guest confirmation, be able to add a personal message

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  • Hannah Griffiths commented  ·   ·  Report

    I really think this idea is extremely important for hotels especially with regards to customers that have very particular requirements when making bookings. I also think that reservation agents should be able to view what mailing has been sent to other customers

  • info commented  ·   ·  Report

    also it would be good to add the paiement status of the client so he knows what is paid and what is open

  • Sebastian Kramer commented  ·   ·  Report

    Leider werden die Kommentare nicht in die Buchungsbestätigung von Mews eingefügt, aber in das System schon

  • Peggy Picano-Nacci commented  ·   ·  Report

    Allow a free text 'notes' section in the emails sent to the guests. This is to have a more personalised communication and add details such as information about the driver if the bookings includes a transfer or to confirm that a specific request/preference from the guest has been recorded (for example: request for a room with a view, acknowledgment of a food allergy, etc.)

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