Customized Bills & Invoices
Add more flexibility to how bill and invoice documents should appear to the customer.
Dear Mews Team
Unfortunately the Invoice program does not offer a customer friendly use.
We lose always a lot of time to do our invoices.
We kindly ask you to work on this item to improve the invoice use.
Thank you for your help.
The bill from Mews are very confusing. For us it is an extra effort, because we have to write the invoice partly extra.
The invoices generated by Mews are not customer-oriented, as they are very confusing. we ask you to deal with this problem.
Mathias Seiwald commented
The bills produced by Mews are more of a protocol than a bill.
As hotel/restaurant with thousands of bills per year it produces an incredible amount of additional work to re-write each bill in understandable bills.
You need to definitely fix this!
Ugo Bonneau commented
For the companies or groups the billing is not optimal as there is too much details, the rooms are not grouped and it is not understandable for the guest
Marion Dei commented
We need to be able to send Mews invoices to compagnies who are staying in the hotel but actually we cannot. The bill is not understandable for the client.
Laure Dalloz commented
For the companies or groups the billing is not optimal as there is too much details, the rooms are not grouped and it is not understandable for the guest. Today, we create the invoice on an excel file and it is not legal.
Sylvain Courtois commented
It is really necessary for company invoices because we don't want to display all the details. When will this feature be available?
Peggy Picano-Nacci commented
In addition to showing the total for an item, the bill should also show the single price of the item so clients can cross-reference
Currently, if 2 items are billed from a POS, the bill in Mews will show 2 x Item then total for both.
Ideally, the bill should show: 2x item, then price per item, then total for both
Robin Gustavsson commented
When adding more than one of the same product (with same consumtion date) to a bill the product gets posted on multiple rows all with "count 1" instead of one row with "count x".
This creates really bad looking and foremost very long invoices which is a major problem for us aswell for the guests.
Having the "has expandable items" option disabled creates another issue since we only see the product group with one total sum and "count 1".
Basicly we have two options;
Either to have really long invoices that shows all the products on multiple rows
Or to have invoices not showing any product detail at all.
None of above is acceptable!
We need the same product with same consumption date to be displayed on one row with correct “count”.
Hicham ZAIME commented
The possibility to design and customize the Bills and Invoices.
The bills in the previous version were way better than the current one.
Please, do something as soon as possible, the 16 comments cover most of it!
Emmeran Haller commented
Please change the appearance of the invoices. Guests laugh at the strange design of our invoices. Everything looks very confusing! The invoice can also not be sent to the customer via a window envelope! Very impractical!
Eric Kröll commented
Currently the bill format is not ideal if you want to send it via post and especially companies complain about the format. The bill is built up with container blocks as it seems, therefore it would be amazing if you could select between different templates.
Happy to provide an example bill from our CRM, which could be used as a potential template.
Valérie Van den Eeckhout commented
Possibility to customize bills and invoices according to the corporate identity
Move footer to the bottom of the page
Henrik Engberg commented
We are fairly new to Mews but have this as a must for the future.
Both to be able to create our invoices following our corporate identity but even more important to be able to change the format so that our third party e-invoice provider can interpret the content in the correct way (ie rows without VAT, format of addresses in a specific way, etc). As of now we cant send any e-invoices because of this so it is of the highest importance to us.
Arthur Pech commented
100 users votes...
1. We should be able to get our logo centered
2. We want to have the footer of the invoice at the bottom of the page.
If not possible we should be able to clear all and print on our own branded stationery.
(It should be the same functionality as Opera or others are proposing)
Can we expect a timeline for an answer?
Graham Hadaway commented
As you allow lots of space types for UK tax purposes it would be great to assign a billing template to a space type/catagory with different company/business information
At present when printing or e-mailing a bill, most people and companies do not need titles in their names. No need to have a title called "Company", no need to have a title called Address, no need to have any title.
On other comments I read address on left or right: each hotel and country has its usual layout, so a choice would be nice.
The column created is absolutely unnecessary as I have never seen a guest asking for it. Important is the date when a service was posted.
Thank you for improving invoice layouts
Nordine HOUAYS commented
we have very long stay, (2 3 4 months), we want to have only 1 line of dates like : From 12/02/2020 to 16/05/2020.
Here, each night is described and we have bills with 6 pages
Nordine HOUAYS commented
we want to have the footer of the invoice at the bottom of the page