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Cancel products for group reservations

We can add products to all reservations simultaneously, but it is not possible to cancel them with one command. With the ability to cancel items from all bookings at the same time, managing stay products will become much more simplified.

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K Herman shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Mariann Ravbjerg commented  ·   ·  Flag as inappropriate

    Hi
    Agree.
    We have just changed our breakfast prices.

    The tasks lying ahead of me of going into to every group ....and every reservation in that group....then day by day cancel the breakfast item which has been entered with the old price. only to add it again for it to refresh with the new price.
    stupid-monkey-work!

  • Simone Wenk commented  ·   ·  Flag as inappropriate

    Yes!!
    For example we are dealing with this situation at the moment:
    We have a group booked and added an Item for breakfast.
    Now we want to cancel this item, because they decided not to have breakfast.

    The group is very big and staying for 3 months.
    So our normal way to go to cancel every item step by step will take ages!

  • Stefan K. Madsen commented  ·   ·  Flag as inappropriate

    Hello,
    It would save many hotels a lot of time, if you could select many different products at once, instead of having to press on the "cancel" botton in Items. Many hotels has breakfast as a standart product when making a reservation. This has shown to be an issue when there have been made an agreement with a long term guest, who have got the room without breakfast. By adding in a way of cancelling more than 1 item at a time, you would be able to save alot of time.

  • marta.pokropek commented  ·   ·  Flag as inappropriate

    100% agreed! This will save a lot of time for very big groups, as it is incredibly time consuming to remove each product individually.

  • Erik Kei commented  ·   ·  Flag as inappropriate

    It's currently very time consuming to cancel added products. Would be awesome to be able to cancel all products with one command for a group.

  • Hanan Khalil commented  ·   ·  Flag as inappropriate

    The way the group services are loaded can be very complicated, especially as groups tend to make multiple changes prior to their arrival. Going through and cancelling services room by room can be very tedious when dealing with groups. Maybe there is a way to have the services merge as one, and be able to manipulate it as one booking when it comes to groups, rather than by room. Or if all the rooms have the same service applied, we can have the option of cancelling it all together too.