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Mews Operations (PMS)

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  1. The Check-out Report is currently showing the open balance for all the Guest Stays. But the Check-out Report just need to display the current Stay. So if we are linking payment to reservations this can easy fixed.

    6 votes

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  2. It will be great if we can have an accounting report sort by room type, in order to compare the revenues separatly. Otherwise maybe habve the opportunatly to export to excel the accounting report with the room number or room type.

    7 votes

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  3. Add to the current list of Interval option of a Continuous 7 days that begins the report at "Current Day 00:00 to +7 days at 00:00"

    This would allow a daily export of product services sold to show any 7 days out at all times and would also include any late changes that happen for last minute bookings with a cancellation period, add-ons over the phone, and so forth. This is extremely beneficial for a Front Desk Supervisor or Manager to see what is happening that day and prepare for the days to come before a guest arrives without having…

    1 vote

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  4. We are using the automatic export feature to export financial reports. The only choice is CSV, XLS, JSON. We are missing PDF. Our export target is the accountant. For legal reasons, he does not accept anything else than PDF.

    3 votes

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  5. We really enjoy the ability to cancel products from billing and cancel orders from the guest dashboard, but there currently doesn't exist a way to audit cancelled products/items by cancellation date. We are able to filter by creation date of the product, but that makes it hard to track items created several months ago that may have been cancelled in the last week, for example.

    1 vote

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  6. In the Reservation overview report some reservations are displayed with no notes at all, where in fact there are notes attached to the reservation. This seems to happen for notes where the text content of the notes filed is very long. Thus it would be helpfull to show only the first lines of the notes with an indicator to view the full notes by opening the reservation details. Like "Some very long note text here. ...... See more by opening Details"
    As of how it is implemented right now, it could be assumed that no notes are attached to the…

    1 vote

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  7. The ability to have some pre-saved filters on diftrent reports on your account.

    Ex: Reservation report = Save filter go get todays arrival list.

    1 vote

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  8. Create a report to view future Scheduled Payments (aka, the Mews automatic settlements)

    1 vote

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  9. A bunch of our repeat guests either have no email address or make the reservations in person and want a physical copy of the confirmation letter. Kind of odd that this simple feature doesn't exist.

    13 votes

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  10. The German Translation of the "Availability & occupancy report" should be improved: The term "Stayovers" is currently translated to "Bleibende Gäste", which translates back to English as "staying customers" which is incorrect, because the row labeled includes only the room count, not the guest count.
    So correctly this row should be labeled as "Bleiber" or "Bleibende (Räume)" .

    1 vote

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  11. We use the restrictions a lot at our property. We need a way to see restrictions in relation to the availability and occupancy. I'd like to see restrictions added to the calendar view of the avail and occ reports.

    1 vote

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  12. Beyond the availability of filters, or as incremental filter functionality, users should be enabled to remove data columns from report when the data in the column is irrelevant to the property or the user. My hotel doesn't track data by bed but this information takes up space in a report for columns with zeros. When I deselect filter options, the column still shows in the report with zeros. Like standard Excel spreadsheets, it should be possible to drop/drag columns within the report and remove columns so print attempts don't generate unusable reports. The Reservation report, for example, has so many…

    1 vote

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  13. Blocks should appear in the availability and occupancy report when they are confirmed. Not only when the rooms are picked
    It falsifies all reports also the reporting to external Management Systems.

    25 votes

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    6 comments  ·  Reports  ·  Admin →
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  14. At the moment we have to calculate the average length of stay ourselves:
    https://help.mews.com/s/article/calculate-average-length-of-stay?language=en_US

    It is a quite simple KPI, can you add this to the standard reports?

    1 vote

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  15. Be able to programme an export for an interval of 10 days.
    We analyse the management report by 10-day periods: from 1 to 10 - from 11 to 20 - from 21 to the last day of the month.
    It would be useful to be able to programme an export that includes these 3 intervals + the total for the month.

    2 votes

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  16. It would be useful to be able to name a scheduled report. E.g. you may have multiple reports on the 1st of the month and it would be great if you could name the exports, such as "KPI report", "Operations report", etc, so they're easy to distinguish and identify.

    2 votes

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    Hello Sami,


    Thank you for sharing your feedback with us. It is currently possible to name scheduled reports.


    You can do this by selecting an export schedule and updating the name under the Export schedule section. For more information please visit this guide.


    Kind regards,

    Aldair

  17. Report "guest in house" - "breakfast"

    The idea is to have the number of breakfast for each room everyday.
    Today the report shows the number of breakfasts for the whole stay of the client/room.
    How the report appears today :
    Day 1 Room 100 (2 people, 2 nights) = breakfast X 4
    Day 2 Room 100 (2 people, 2 nights) = breakfast X 4

    The restaurant needs this report to check with each client every morning if they have breakfast this day.

    How the report should appear :
    Day 1 Room 100 = breakfast X 2
    Day 2 Room 100…

    22 votes

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  18. The product report does not show all products sold in one view. For example breakfast. We have to open 2-3 reports to show the total amount of breakfast sold. We need one overview of all products sold, not many overviews.

    3 votes

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  19. In order for the colleagues to check their postings (charges, rebates, payments), could it be possible to add a filter in the posting journal report to short it by user log/name? Therefore, each employee could print his activity report, check one by one the lines and postings corresponding to his codes, and correct mistakes if observed.

    4 votes

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  20. A while ago I asked regarding saving custom reports and I was told to copy the URL and saving it as a Custom Link. It works fine but there’s something that I would like to have, so that it’s even better. Right now when you save the report, it also saves the date you used so we have to change it each time. It would be way better if we could write as a start “Today”, and then for the end “+1, +7, etc”. So that the system automatically makes the changes.

    3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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