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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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5 results found

  1. Product Checklist could have a wider set of functions such as ability to post directly to Profiles without a current reservation. And ability to post to Spacetime Reservations (not only Guest)

    10 votes

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    idea to upvote  ·  1 comment  ·  Operations  ·  Admin →
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  2. 3 votes

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    idea to upvote  ·  1 comment  ·  Operations  ·  Admin →
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  3. Have a printable or Export button available on both the

    __ Bookable Service Product Page
    __ Rate Management Page

    *Revenue Management: For both rate and product management, having an export/print option helps the properties keep detailed historical data of their products, a better cleanup, and easier financial analysis.

    *Front Office: For potential Upsell purposes

    2 votes

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  4. the employees at the front office who process early check-ins and therefore check the room status often start the check-in process because the room status is inspected, yet only because the room is not yet checked out. Only at check-out room status moves to dirty.

    Unfortunately, the pop-up on the tablet (Kiosk in staff mode) that the room is not ready for occupancy only comes after the guest has entered their data and signed.

    Would be great if there would be a sign if the room is still occupied, in the check-in screen or if the room moves to dirty…

    2 votes

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  5. Bluserena needs caparra to be available in order to use it as pre payment for stays and VAT on caparra should come across as 0 as the VAT is calculated in the whole stay at the end so the deposit would be wrong as it calculates the VAT as 10%

    2 votes

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