Mews Operations (PMS)

Mews Operations (PMS)

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  1. Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days, this makes planning staff for Restaurants, Housekeeping much easier. If you click on Occupancy then the data comes out, completely different. The overview for 14 days, would be a great asset and make life easier.

    49 votes

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  2. When filter for Cancelled reservations in the reservation report, the status cancelled should be ticked when looking for cancelled reservations.

    14 votes

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  3. Consumption date of once products is not shown on the Guest in house report. This report is used by the F&B team to determine whether a specific guest has purchased breakfast or not on a particular day. Product report does not show room numbers and therefore cannot be used when guests come to the restaurant.

    Please add the consumption date of "Once" products so it can be easily visible on a single report without needing to add notes.

    129 votes

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    19 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    Thank you very much for your suggestions, we have updated your request as one to be upvoted by the Mews Community.

    Remember, you can share a link with your colleagues and fellow hoteliers so that they too can upvote your suggestion. Keep those votes coming!

  4. In Germany, we are legally required to send a monthly report of used and offered roomnights and nationalities to the authorities. In my last training, I found out that there is such a feature/integration already existing for Belgium, Switzerland and Italy etc. Can we please also have this for Germany so not every Hotelier has to check and calculate various reports to get all the information?
    That would be a great thing!! :)

    20 votes

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    3 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Trini,

    Thank you vey much for your feedback.

    We are currently looking into integration providers such as AVS to provide statistical information for properties in Germany and would greatly appreciate your insights with regards to this.

    Please contact me via email so that we can look into your request further? In the interim, this request has bene updated as one to be upvoted by the Mews Community.

    Thanks & regards,
    Aldair

  5. It would be very convenient to see in the report information about in what currency and how guests paid for certain products. Let's take breakfast for example:


    • How many breakfasts did the guests pay in cash in euros?

    • How many breakfasts did the guests pay in cash in CZK?

    • How many breakfasts did the guests pay with a credit card in euros?

    • How many breakfasts did the guests pay with a credit card in CZK?

    This will be useful for hotels in countries where multiple currencies are used.

    It seems to me that we can add a certain filter to…

    15 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Possibility of generating a report giving detailed and / or global income for a group, a set of rooms, a company, an agency etc ...

    4 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  7. At the moment there is no way to check Outstanding Balances in a report format for a particular day.

    Having a daily or 'period wise' Outstanding Balance Report will help front desk receptionist and supervisors to monitor payments for check in/ check out guests with ease and not miss out a guest who has not paid.

    A status with a green 'tick' can also be placed on the reservation on the timeline to visually help front desk agents to point out which reservation has a pending balance if any.

    26 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  8. Address in the Reservation Report should be broken down and not in one cell. It leads to the impossibility to use those data.

    My use case is as follows:

    I would like to be able to select all guests coming from specific cities/countries to be more efficient and quick when communicating (specially relevant in terms of COVID when you have a lot of cancellations coming from certain countries/cities)

    17 votes

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    idea to upvote  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  9. When you add a product to a reservation, you can enter a consumption time.
    If you work with shifts/meal times for instance, it would be nice to have the consumption time (hh:mm) in your product report.

    16 votes

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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. There is a specific "Counter" in Mews for the registration cards, but there is no report we can get sorted by Registration Card Number.

    In our case, we must register each guest (using a correlative registration number) at the time of check in.

    One of the reasons is that the Authorities / Country Administration requires from the hotel, a city tax report that consists in a list of guests sorted by registration number, that includes personal information and details of the stay.

    If we can get a list of invoices in Mews (using the Invoice Counter), why is it not…

    2 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  11. Matching the Manager report and Accounting report could be difficult as there is no option for a more granular view of the Manager report. Manager report should be expandable same as the Accounting report - have mode Grouped and Detailed so it can be drilled down to actual charges and bills.

    2 votes

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  12. Properties should be able to customize their own origins as they may need to use more than the hardcoded ones, mainly for reporting purposes

    82 votes

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    3 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request does not align with the Mews product strategy and has not received the necessary upvotes to be added to the Mews development roadmap. Therefore it is unlikely to be delivered. Thank you for sharing your suggestions.

  13. Ability to see when Employees have last logged into the system

    2 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  14. We would like to schedule an export of the Manager Report for our Directors.

    However, the only option is to export to a spreadsheet. Ideally they need to see a clean PDF version with the same simple formatting that we can see on the MEWs page.

    i.e. can we please have an export format in PDF for the Manager Report, that matches the same onscreen formatting in MEWS, which we can schedule to send automatically to a selected Export Target?

    14 votes

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  15. Would it be possible for the statistics to show that the second person in a double room/ twin room is automatically assigned to the same nation?
    This would save a lot of time at the end of the month, as there is no nation assigned for the second person at the moment.

    7 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  16. Report that separates OTA's by 'Multiple Selected Travel Agencies'

    Meaning, we can pull a report for all revenue from all booking and also a report for just OTA'S (Not Brand Website), with a percentage against all bookings

    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Jodie,

    Thank you for sharing your feedback with us. You are currently able to group by “Reservation source” in the reservations report in order to see a list of all reservations separated by OTA. If you view the report in “Totals” mode, you will be able to view the percentage of reservations from each OTA.

    In order to view the report separated by travel agencies, you can select the filter group by “Travel agency”. If the report is “Totals” mode you will be able to see a breakdown of revenue from each agency as well as a breakdown of a percentage against the bookings.

    You can find out more about this functionality in the guide linked below:

    https://intercom.help/mews-systems/en/articles/4647975-track-multiple-reservation-sources

    If the above does not assist you with your request, please do let us know.

  17. The revenues generated by financial reports are not including the POS revenue. Those can only be seen down under in "Selling points". Then we have to add or sunstract revenues to know exactly what was generated in total

    36 votes

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    idea to upvote  ·  4 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  18. it would be great if you would be able to filter the availability report per space category - when you have several space categories, you are not able to see everything on the one screen and are not able to see the space category or date when scrolling further to the right on the time line

    5 votes

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  19. When making reports you often need to select more than just one rate group or one rate, or one company, or one of the filters. It would be amazing to be able to select the filters freely and choose more than one in each category

    6 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Currently just the number of times a product is booked shows. Adding the revenues would be very helpful in revenue strategies.

    3 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
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