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Mews Operations (PMS)

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202 results found

  1. We want to close an internal chat, since it is causing a lot of confusion. There should be an option to close or delete chats

    12 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  2. There is already an option in the "properties" tab to split a reservation over time after check in. Can we add the similar option for big rooms? So we have a 10 person room. When this is overbooked, I want to split it into a 4 and a 6 person room, with a simple "split room"option. Than we fill out the rates per room, or there is an option to take the old total costs and aply them to the new "split up" version according to number of guests. Meaning that 40% of the original costs go to the 4…

    6 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.


  3. When you go to edit the dates you selected in the date selector of the new reservation screen it loads up the next 3 months first, even if the dates you'd previously selected were months in the future.

    It would be useful if the date picker jumps to the area of the dates you had already selected as it's likely the new dates are going to be around those dates.

    9 votes

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  4. Is more important to know how many ROOMS and not GUESTS are arriving/departing day by day in the Dashboard overview.

    9 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  5. Is more important to know how many ROOMS and not GUESTS are arriving/departing day by day in the Dashboard overview.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  6. Now, the automatic reminder and cancellation e-mails are send to the guest and not the booker. Even if the guest has no e-mail, the booker (or anybody else) does not receive an automatic reminder and cancellation. As we have a agreement with the booker and not with the guest, it should be the booker who must receive the automatic reminder and cancellations. Now, bookings are being canceled automatically (when not reconfirmed before the deadline), without notifying the booker, who did originally receive the confirmation. This is a major flaw of MEWS. The booker should receive automatic reminders and cancellations!

    19 votes

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    1 comment  ·  Other  ·  Admin →
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    Hello from the Mews product team! Thank you for your feedback.

    We’ve updated the status of your suggestion as one to be upvoted. Remember, you can share a link for your suggestions to your colleagues and fellow hoteliers so that they too can upvote your suggestion.

  7. Would be nice if the occupance and availability report could als be with option to include products in rates.

    12 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  8. To prevent messages from being sent with a typing error, it would be useful to click 'enter' twice before sending a message in Mews.

    17 votes

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    2 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  9. The notifications window and the information "order created"is a bit pointless since it doesn't show any more information. In order to find out what order was created you have to click on order created and you will be send to the reservation. It would make more sense to at least show a booking umber or name in the notifications window next to order created.

    10 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  10. I'd prefer to work with a template. It woud be amazing to change the color of Mews :) :) :)

    22 votes

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    idea to upvote  ·  4 comments  ·  Other  ·  Admin →
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  11. Support integration of 3M software (IDscan.net) for scanning passports and IDs quickly.

    8 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    We are so pleased to let you know that your feature request has been released. Thank you again for sharing your idea!


    Kind regards,

    The Mews Team

  12. More complex hotkeys for example:

    On the arrivals (ALT H) menu I should be able to set a hot that can take my mouse cursor to the "search". The reason being is that since the arrival list is not organised by alphabetical or by room number and have to resolve by doing a reservation search most of the time.

    Also it will be good to toggle between the "filter" and "search" option with programmable hotkeys.

    7 votes

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  13. Can you provide the snapshot of messages status on dashboard? Like similar to other donuts on the dashboard, messages replied & no replied. Thanks

    16 votes

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    1 comment  ·  Other  ·  Admin →
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  14. When creating vouchers - they need to be able to be made hidden and only appear when you select the TA or OTA that it is connected to. I need this created urgently please.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you for sharing your suggestions.

  15. It would be great to extend the use of the message app also to non-guests. A link/button for on our website and in the regular e-mails, would be great.

    7 votes

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  16. 11 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  17. We would like to be able to make paragraphs (by using the enter key) in the messages we get from and send to guests.

    8 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  18. Problem:
    The order of the rates in the reservation screen cannot be customized/ changed.

    The ordering in the rate settings refers to the order within the Rate Group and the way these are displayed on Distributor, but they don't refer to the way these are displayed on the reservation screen.

    Solution:
    The ordering in the rate settings should not only refer to the order within the Rate Group and the way these are displayed on Distributor, but they should refer to the way these are displayed on the reservation screen as well.

    12 votes

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    2 comments  ·  Other  ·  Admin →
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  19. 11 votes

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  20. 10 votes

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    Hello Mewsers,

    Thank you for the feedback.

    We are very happy to inform you that it is possible to print empty registration cards.

    The feature can be set up from your registration card configuration settings. Under the “Options” menu, select “Print based on person count”. When this setting is enabled, you will be able to print an additional blank registration card for all reservations where companion details have not yet been completed.

    Should you have and questions, or additional feedback, please let us know in the comments section below.

    Kind regards,
    Aldair

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