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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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490 results found

  1. The chatbot bubble is static at the bottom left corner of the screen. It blocks access to anything that I have to click on that very same spot! Please make an option to move this bubble.

    1 vote

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  2. 4 votes

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  3. 1 vote

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  4. We desperately need a better overview of how many rooms are in use in each category.

    Almost like the timeline but adjusted. Preferably something along the lines of: the hotel has 20 standard rooms, 12 are being used today.

    1 vote

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  5. It would be nice to have an option that comments from rate codes, profiles or even blocks are inherited to the reservations.

    1 vote

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  6. Would save us a lot of time if we could use Esc to close windows in Mews instead of clicking the X.

    40 votes

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  7. So, we make a daily export of the remaining guest arrivals as a back-up or for other departments. As of now, it's only possible to create an export of the entire day's arrivals. It would be great to have a function that allows you to create an export of the guests yet to arrive, i.e. from now til end of day.

    1 vote

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  8. When a guest makes a reservation the same date of arrival before 9am, Mews sends the template for check in online but then at 9am also the reminder email is sent. This means that the guest have two identical emails in the same day. So we would like that, for bookings made in the same date of arrival, the reminder is deactivated.

    1 vote

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  9. Would it be possible to Also consider creating a capability within the existing Import File to identify "companions" within a reservation and upload such data into Mews? (Besides the Rooming List template).

    2 votes

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  10. 1 vote

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  11. Differentiate between group bookings (several rooms) and individual customers.

    Easier planning management

    13 votes

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  12. IDeas Integration on group blocks - Mews currently doesn't connect to Ideas to share group block updates to adjust revenue strategies

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. 1 vote

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  14. Melzer Kassen integration missing

    2 votes

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  15. It would be very desirable if the restrictions could allow a rate or rategroup to be opened or closed in combination with a company or travel agency.

    5 votes

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  16. This is my idea on how Mews could benefit from having an Extended Status Page or a "Minor bug-report".

    Today, we dont have a clear view on what is currently bugged or been worked on by Mews support and their team. This feature would be great thing to minimize the amount of tickets that are being created today.

    I.e. I had no clue, that it currently is a bug that set OOS rooms to Dirty at night due to legionella and that the support team is aware of the issue and are working on a solution. Same goes with Rooms…

    4 votes

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  17. It is extremely tedious to have to change the translation for each possible languages for each individual element in Mews. A simple task such as making an edit to a unit descriptions requires 150 different entries if we want to accomodate all languages.

    There should be an AI tool that translates all Mews textfields in all possible languages from a default language to manage all other translations, such as Deepl for websites.

    6 votes

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    3 comments  ·  Other  ·  Admin →
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  18. it would be valuable for sales teams to know the difference between deals cancelled by guests, and deals lost due to bad proposal, or lost because the guest went to another property.

    0 votes

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  19. It would be helpful if files like Confirmations/Contracts could be added to a Block. For most blocks we have seperate contracts that need to be attached to the block on a high level like Dashboard or Block Details. Then all contracts & Documents are on the Master Block and could be easily tracked

    22 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Hello! to be able to change the number of pax per date like the rate! avoiding insering different reservations. sometimes the same room can be in double fo 2 nights and than in single ....

    23 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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