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Mews Operations (PMS)

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107 results found

  1. Add Channel Manager to a product portfolio to reduce cost of using a 3rd party channel manager.

    15 votes

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    0 comments  ·  Other  ·  Admin →
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    Thanks for the submission. We have a direct integration with booking.com, and are considering some of the other major channels as well. However this is very time consuming in both development as well as maintenance. It is currently unlikely we'll be able to fully cover channel management like the channel managers today can. 

  2. It will be great if the search bar can provide more results, like the proforma invoices

    27 votes

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    5 comments  ·  Operations  ·  Admin →
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  3. 2 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap at this time, and is unlikely to be delivered. Thank you for sharing your suggestions.

  4. Convert confirmed booking to optional

    2 votes

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  5. Integration with Tourist Center Bern

    1 vote

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  6. Admin to control employees profile picture, allow for the ability to enable/disable this function on employee level

    6 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  7. Auto responses for frequently asked questions within customer portal. Hotel to be able to customise own responses i.e what time can we check in? Do you have parking?

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.   We are preparing integration with external tools which will help with this. Thank you for sharing your suggestions.

  8. I find the color choices really strange. For example, when I see grey I think the reservation is from the past, when I see blue I don't feel like I need to do anything. It is not really logical if you don't know what it means.
    My color proposal would be the following:
    -Gray --> Past reservations
    -Black--> Out of Order
    -Blue--> To be checked in (Reservations of the day)
    -Green --> Already checked in
    -Orange--> To be checked out.
    -Red--> The check out need to be done, the room was supposed to be checked out before.
    -Clearer Grey /…

    5 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  9. F&B report that shows andy additional food and beverage spend that is not a product included in a package/filtered by rate

    2 votes

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    unlikely  ·  0 comments  ·  Reports  ·  Admin →
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  10. It would be helpfull to see in the reservation summery how many double use and single users are in the booking. Especially in group bookings, you need to count every time when the client adjust the number and forwards the namelist.

    1 vote

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    unlikely  ·  0 comments  ·  Operations  ·  Admin →
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  11. I would like cancelled product orders to completely dissapear from product orders when cancelled.

    6 votes

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    unlikely  ·  1 comment  ·  Other  ·  Admin →
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  12. On the check out report - once a guest has been checked out they disappear from the list. Can they just be moved in to a lower segment on the screen so that they can still be found from the check out report?

    1 vote

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    unlikely  ·  0 comments  ·  Operations  ·  Admin →
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  13. When clicking on Occupancy, and then hovering the cursor over the various cells, there's lots of information show (which is great!)

    It shows the Average Daily Rate, but would it be possible to also have displayed what the Total Room Revenue is too? e.g. ADR $200.00 x 38 rooms = $7,600.00.

    2 votes

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    unlikely  ·  1 comment  ·  Reports  ·  Admin →
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  14. In the group overview, it would be very helpful if not only the rooms could be folded in, but also the different arrival days. There are definitely groups with staggered dates.

    1 vote

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    unlikely  ·  0 comments  ·  Other  ·  Admin →
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  15. department: customer support
    We would like to be able to turn off the sound when a notification comes in.
    when we are talking to guests, it is very annoying when we hear a 'ping' in our ear all the time.
    if it is also possible to turn off the notifications completely, that would be great.

    2 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.


  16. Currently daily rate is not amendable once the bookings are created, with a status OPTION (not confirmed). We used to have it but not anymore.
    Also, we can never change room allocation if the booking is an option.

    2 votes

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    unlikely  ·  0 comments  ·  Operations  ·  Admin →
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  17. Hello Mewsers, I think your new availability view is great! It would be even better if you could click directly on the optional reservations and see all reservations staying or arriving in the hotel at that date.

    1 vote

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    unlikely  ·  0 comments  ·  Reports  ·  Admin →
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  18. When filter for Cancelled reservations in the reservation report, the status cancelled should be ticked when looking for cancelled reservations.

    17 votes

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    1 comment  ·  Reports  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  19. Being able to apply discounts on the fly from the New Reservation Screen with different rates based on the service. Example: 15% on Accommodation, 5% on F&B ... Revenues need to be reflected accordingly per Accounting category.

    3 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


  20. The new layout with boxes and not lines to write on is very disturbing for the eye. Mostly when checking the customer profile, but in general too. Please bring back the simple line. More elegant AND non the less way more eye-friendly!

    1 vote

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    1 comment  ·  Other  ·  Admin →
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