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Mews Operations (PMS)

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  1. Move search results management into entities reducers for easier preselecting of result

    Extend Customer search result with:

    • Classification icons behind name (primary text)
    • Country code behind email (secondary text)
    9 votes

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  2. 7 votes

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  3. 10 votes

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  4. 7 votes

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  5. 7 votes

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  6. The ideas around the reservation summary is a good start, but we would like to also attach group T&C's as reference when guests sign and check in. some of the detail required.

    8 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello,

    Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted by the Mews community.

    We would like to know if you would be referencing the T&C for your staff in group summary, or if you would be adding this information to a registration card/ confirmation email for your guests?

    We look forward to your continued feedback and suggestions.

    Kind regards,
    Aldair

  7. To add additional self-service options for your guests, online checkout could help lessen traffic during peak checkout hours and eliminate queues from your reception desk. On the morning of departure, guests could use a link from their checkout email to review their bills, check out of their rooms, and then drop off their keys on their way out.

    38 votes

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    1 comment  ·  Operations  ·  Admin →
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    released  ·  Aneta responded

    Hello from Mews product team!
    We are happy to announce that simple version of online check-out was released this week for you and your guests.
    Please follow our guide on how to set the feature up: https://help.mews.com/hc/en-us/articles/360006518158-Set-up-online-check-out

    We tested this feature with a variety of properties (both big and small), and we’ve seen the benefits in real life: Guests are eager to take control of their departure, and receptions are raving about shorter lines.

    Turn the feature on and get on with the most important job of all—creating exceptional experiences for your guests!

    Note: This is a public beta and not available in all regions just yet—stay tuned, France, Italy, Spain, & Portugal! Keep an eye on our release notes so you know when it’s available for everyone.

    We continue to work on that feature, a little sneak peek what do we work on now:
    - we will soon enable…

  8. 6 votes

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  9. 6 votes

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  10. 6 votes

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  11. 6 votes

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  12. 6 votes

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  13. 5 votes

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  14. 6 votes

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  15. 32 votes

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    released  ·  0 comments  ·  Operations  ·  Admin →
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  16. 5 votes

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  17. 5 votes

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  18. 5 votes

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  19. Hi There, Many hotels are struggeling daily with excel sheet to keep track of their "gift vouchers", would be nice if we can implement this into Mews. Ideally with; Number/code, value, expiry date.

    26 votes

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  20. 4 votes

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