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  1. 19 votes

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    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember, you can share a link to this request so that your colleagues can also upvote the link.

    Daniel Healy supported this idea  · 
  2. 321 votes

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  3. 512 votes

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    Daniel Healy supported this idea  · 
  4. 289 votes

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    Daniel Healy supported this idea  · 
  5. 411 votes

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  6. 28 votes

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  7. 46 votes

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  8. 138 votes

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    An error occurred while saving the comment
    Daniel Healy commented  · 

    Additional to passport/ID numbers, Mews could look for other identifiers such as phone number. Mews could then `suggest` the user to merge the two profiles. This would be a massive differentiator.

    Daniel Healy supported this idea  · 
  9. 48 votes

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    Daniel Healy supported this idea  · 
  10. 74 votes

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    Daniel Healy supported this idea  · 
  11. 82 votes

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    Daniel Healy supported this idea  · 
  12. 51 votes

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  13. 89 votes

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    Daniel Healy supported this idea  · 
  14. 123 votes

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    Hello Mewsers!

    We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

    Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

    Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

    You can find more information about this feature by following the link below:

    https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

    Thank you for your feedback and suggestions.

    Kind regards,
    Your Mews Product Team

    Daniel Healy supported this idea  · 
  15. 185 votes

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    Daniel Healy supported this idea  · 
  16. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    Daniel Healy supported this idea  · 
  17. 153 votes

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    Daniel Healy supported this idea  · 
  18. 127 votes

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    Daniel Healy supported this idea  · 
  19. 494 votes

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    Daniel Healy supported this idea  · 
  20. 202 votes

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    released  ·  Aneta responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.

    We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.

    Thank you again for sharing your idea! 
    Have a great day,
    Aneta

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    Daniel Healy commented  · 

    There are two significant problems this causes. 1. You get a duplication of guest data which makes the database a mess. For example, you have the same guest for BDC, Expedia, Agoda and direct bookings...where, in fact it should really just be one profile. 2. The hotel loses the ability to communicate directly with the guest. This is a frustration for hoteliers as it is much more cost effective to receive direct bookings. Additional to this, I'm not familiar with any system that manages this problem well. If Mews solved this problem it would be a significant differentiator.

    Daniel Healy supported this idea  · 
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