Settings and activity
22 results found
translation option in commander app so that front desk can communicate to staff in their native language18 votes
Hello from the Mews product team,
Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.
Remember, you can share a link to this request so that your colleagues can also upvote the link.
288 votesreleased · Jan Pulkrábek responded
Email preview released on 14.12.2021
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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47 votesreleased · AdminAldair (Product Manager, Mews Systems) responded
We are very happy to announce that we have release the new filter for space categories on the timeline!
You can learn more about this feature on our release notes page:
Thank you for your suggestion. We have updated your request to an idea to be upvoted. Please keep voting and adding more great ideas!
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
121 votesreleased · AdminAldair (Product Manager, Mews Systems) responded
We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.
Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.
Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.
You can find more information about this feature by following the link below:
Thank you for your feedback and suggestions.
Your Mews Product Team
We are very happy to inform you that we have released the new group billing screen!
On this screen you will be able to remove items that have accidentally been added to a bill.
We are currently working on the ability to automatically post negative charges (rebates) with a single click.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
Keep an eye on our release notes page for more!
821 votesreleased · AdminNienke Wilbrink (Admin, Mews Systems) responded
Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users.
*Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements.
More information can be found in this release note.
To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight.
Thank you for the feedback, your idea has been opened for votes by the Mews community.
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.
We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.
Thank you again for sharing your idea!
Have a great day,
An error occurred while saving the commentDaniel Healy commented
There are two significant problems this causes. 1. You get a duplication of guest data which makes the database a mess. For example, you have the same guest for BDC, Expedia, Agoda and direct bookings...where, in fact it should really just be one profile. 2. The hotel loses the ability to communicate directly with the guest. This is a frustration for hoteliers as it is much more cost effective to receive direct bookings. Additional to this, I'm not familiar with any system that manages this problem well. If Mews solved this problem it would be a significant differentiator.
Additional to passport/ID numbers, Mews could look for other identifiers such as phone number. Mews could then `suggest` the user to merge the two profiles. This would be a massive differentiator.