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  1. 71 votes

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    0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Mews Product Team responded

    Hello Mewser,

    Team is super excited to let you know that your idea `edit rate restrictions` is released! Thank you everyone for upvoting and submitting your feedback!

    Looking forward to your future ideas!

    Brian Stalnaker supported this idea  · 
  2. 128 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker supported this idea  · 
  3. 48 votes

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker supported this idea  · 
  4. 94 votes

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    idea to upvote  ·  1 comment  ·  Mews Business Intelligence  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker supported this idea  · 
  5. 92 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker supported this idea  · 
  6. 249 votes

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    idea to upvote  ·  9 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker supported this idea  · 
  7. 69 votes

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    5 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everyone,

    Thanks for the feedback.

    The reason for us holding the 7 days preauthorization is because the usual time frame for holding a pre-authorization before either capture or releasing of the funds can range between 7-14 days from time of processing the pre-auth. Also, the time the pre-authorization is held prior to capture is up to the issuing bank to determine and it’s at the total discretion of the issuing bank, unfortunately.

    But I am moving the feedback to the level of the “idea to upvote” and keeping it open for any additional upvote, discussion, or add on you might have!

    Many thanks,
    Jovana

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    Brian Stalnaker commented  · 

    Yes! And additionally, merging authorizations to allow for one final charge instead of incremental charges (if upgrading or extending or adding products during stay).

    Brian Stalnaker supported this idea  · 
  8. 35 votes

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    2 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Allison Chihak responded

    What can legally be changed on a closed bill or invoice is different for each country. If you have a specific case for your country, could you please create a new feature request for your specific country and use case?

    We’d like to collect requests per country for this idea.

    Brian Stalnaker supported this idea  · 
  9. 586 votes

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    idea to upvote  ·  16 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker supported this idea  · 
  10. 354 votes

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    8 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker supported this idea  · 
  11. 81 votes

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    new idea  ·  3 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker supported this idea  · 
  12. 5 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker shared this idea  · 
  13. 182 votes

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    13 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,
    we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

    You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

    Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

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    Brian Stalnaker commented  · 

    I am hoping for the same: removing the logo from the header of a mail template

    Brian Stalnaker supported this idea  · 
  14. 7 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker shared this idea  · 
  15. 9 votes

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker supported this idea  · 
  16. 264 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Brian Stalnaker supported this idea  ·