Settings and activity

  1. 84 votes

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    4 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    We are very happy to inform you that we have released the new group billing screen!

    On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period

    Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.

    Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

    For more information and links to the guide, visit:

    http://go.mews.com/groupBilling

    receptie supported this idea  · 
  2. 102 votes

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    idea to upvote  ·  15 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  3. 106 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  4. 126 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  5. 223 votes

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    new idea  ·  1 comment  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  6. 105 votes

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    5 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers!

    We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

    Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

    Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

    You can find more information about this feature by following the link below:

    https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

    Thank you for your feedback and suggestions.

    Kind regards,
    Your Mews Product Team

    receptie supported this idea  · 
  7. 49 votes

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    new idea  ·  4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  8. 33 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  9. 44 votes

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    0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  10. 30 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Good news! We are currently working on bringing you the feature which can solve the issue described above. It will work as follows:

    1. In Commander, property can newly send payment request from guest profile > Payments tab

    2. Property can choose amount, currency, expiration date, and time of the request, personal message to the customer.

    3. Once the payment request is created in Mews, email is sent to the guest together with all info from 2.

    4. Email takes guest to the screen where he/she fills in payment card details. Guest is charged directly.

    5. Property is notified when payment request is fulfilled or expired via Task.

    And that’s it. How do you like it? Feel free to share your feedback with us.

    We are still exploring how the reporting for such a feature should work. Would you like to have a report for this feature? If so, who…

    receptie supported this idea  · 
  11. 28 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  12. 70 votes

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    2 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  13. 11 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    We have reviewed the request to print multiple registration cards in one go for the day, this is currently possible from reservation overview report.

    You can perform this action by selecting a date you would like to print the registration cards for (it can be the current date or a date in the future), click the button “Registration cards” on the top right. This will open a new tab with all of the registration cards for the date you have selected, from here you will be able to print out the registration cards.

    Should you have any more questions regarding this, please contact our customer care team for further assistance or let us know in the comments below.

    receptie supported this idea  · 
  14. 56 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  15. 16 votes

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    0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  16. 44 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    receptie supported this idea  · 
  17. 22 votes

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  18. 99 votes

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    5 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    receptie supported this idea  · 
  19. 59 votes

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    2 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    receptie supported this idea  · 
  20. 55 votes

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    10 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback.

    We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items…

    receptie supported this idea  · 
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    receptie commented  · 

    Old billing please! It is much more intuitive than the new one.

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