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  1. 210 votes

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    Hi Mewsers!

    We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!

    To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.

    Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.

    Thank you for sharing and voting for this idea,

    Your Mews Team

    Carol Domacasse supported this idea  · 
  2. 65 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    I am happy to announce that the payment request feature was released just now.
    Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .

    Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.

    Have a great day,
    Aneta

    Carol Domacasse supported this idea  · 
  3. 28 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you for sharing your suggestions.

    Carol Domacasse supported this idea  · 
  4. 66 votes

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    Hello,

    Thank you for your comments and feedback regarding the billing screen.

    We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

    The new billing screen has 2 main views, group billing and individual billing.

    From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

    The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

    To learn more about the new group billing screen, please click on the link…

    Carol Domacasse supported this idea  · 
  5. 18 votes

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    Carol Domacasse supported this idea  · 
  6. 39 votes

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    Carol Domacasse supported this idea  · 
  7. 37 votes

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    Carol Domacasse supported this idea  · 
  8. 62 votes

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    Carol Domacasse supported this idea  · 
  9. 86 votes

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    Hello from the Mews product team. Unfortunately, this request does not align with the Mews product strategy and has not received the necessary upvotes to be added to the Mews development roadmap. Therefore it is unlikely to be delivered. Thank you for sharing your suggestions.

    Carol Domacasse supported this idea  · 
  10. 69 votes

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    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    Carol Domacasse supported this idea  · 
  11. 220 votes

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    5 comments  ·  Taxes  ·  Admin →
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    released  ·  Allison Chihak responded

    Stay products are now posted on the date they’re consumed. All existing products have been replaced with products with the updated settings. Any products posted to an existing, future reservation were also updated to the new posting settings.

    How do you like the feature so far and do you have any ideas for the future?

    Carol Domacasse supported this idea  · 
  12. 112 votes

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    Carol Domacasse supported this idea  · 
  13. 84 votes

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    Carol Domacasse supported this idea  · 
  14. 127 votes

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    Carol Domacasse supported this idea  · 
  15. 117 votes

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    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

    Carol Domacasse supported this idea  · 
  16. 112 votes

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    released  ·  david.holik responded

    Hello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.

    Thank you again for sharing your idea!

    Carol Domacasse supported this idea  · 
  17. 502 votes

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    Carol Domacasse supported this idea  · 
  18. 221 votes

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    Carol Domacasse supported this idea  · 
  19. 91 votes

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    Carol Domacasse supported this idea  · 
  20. 157 votes

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

    Carol Domacasse supported this idea  ·