Settings and activity

78 results found

1. Remove the new billing screen

   129 votes

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   6 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the… more

   Carol Domacasse supported this idea  ·  Dec 24, 2020

2. iDEAL Payment Method

   210 votes

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   20 comments  ·  Mews Fintech » Payment methods  ·  Delete…  ·  Admin →
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   released  ·  AdminJovana Anicic (Admin, Mews Systems) responded

   Hi Mewsers!

   We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!

   To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.

   Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.

   Thank you for sharing and voting for this idea,

   Your Mews Team

   Carol Domacasse supported this idea  ·  Dec 24, 2020

3. Payment link

   65 votes

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   9 comments  ·  Mews Fintech » Rest related to Mews Payments  ·  Delete…  ·  Admin →
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   released  ·  Aneta responded

   Hi Mewsers!
   I am happy to announce that the payment request feature was released just now.
   Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .

   Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.

   Have a great day,
   Aneta

   Carol Domacasse supported this idea  ·  Dec 24, 2020

4. Link a payment to a reservation with external payments

   28 votes

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   1 comment  ·  Mews Fintech » Rest related to Mews Payments  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminJovana Anicic (Admin, Mews Systems) responded

   Hello from the Mews product team.

   
   

   Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.

   
   

   Thank you for sharing your suggestions.

   Carol Domacasse supported this idea  ·  Dec 24, 2020

5. billing

   66 votes

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   4 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your comments and feedback regarding the billing screen.

   We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

   The new billing screen has 2 main views, group billing and individual billing.

   From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

   The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

   To learn more about the new group billing screen, please click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module. You will be able to swap between the new and old billing screens for a few more months, as our team focuses on ensuring that all the great features you love appear in the new billing screen.

   With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you as you learn more about the new billing screen.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added, as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   If you feel there are features missing between the new and old billing screen, please do let us know and we will be happy to resolve this for you.

   Hello,

   Thank you for your comments and feedback regarding the billing screen.

   We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

   The new billing screen has 2 main views, group billing and individual billing.

   From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

   The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

   To learn more about the new group billing screen, please click on the link… more

   Carol Domacasse supported this idea  ·  Dec 24, 2020

6. check/select box to select only reservations on selected date range

   18 votes

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   0 comments  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   You’ve asked, and now it’s here!

   Save time and clicks by selecting reservations from the correct stay period or state in just one click!

   Find out more on our release notes page:

   https://www.mews.li/app/release-notes

   Carol Domacasse supported this idea  ·  Jul 10, 2020

7. Daily Outstanding Balance Report

   39 votes

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   idea to upvote  ·  1 comment  ·  Billing & Accounting » Reporting  ·  Delete…  ·  Admin →
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   Carol Domacasse supported this idea  ·  Jul 10, 2020

8. Receive an alert on restriction override - Reservation modification

   37 votes

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   idea to upvote  ·  1 comment  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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   Carol Domacasse supported this idea  ·  Jul 10, 2020

9. Preauthorizations

   62 votes

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   1 comment  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   
   

   Carol Domacasse supported this idea  ·  Jul 10, 2020

10. Customizable Origins

    86 votes

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    4 comments  ·  Mews Multi-Property Management  ·  Delete…  ·  Admin →
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    unlikely  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Hello from the Mews product team. Unfortunately, this request does not align with the Mews product strategy and has not received the necessary upvotes to be added to the Mews development roadmap. Therefore it is unlikely to be delivered. Thank you for sharing your suggestions.

    Carol Domacasse supported this idea  ·  Jul 10, 2020

11. Legionella prevention function in Mews does not work well

    69 votes

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    2 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    Carol Domacasse supported this idea  ·  Jul 10, 2020

12. Split stay products per night

    220 votes

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    5 comments  ·  Taxes  ·  Delete…  ·  Admin →
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    released  ·  Allison Chihak responded

    Stay products are now posted on the date they’re consumed. All existing products have been replaced with products with the updated settings. Any products posted to an existing, future reservation were also updated to the new posting settings.

    How do you like the feature so far and do you have any ideas for the future?

    Carol Domacasse supported this idea  ·  Jul 10, 2020

13. Extending an in house booking - Mews changes room allocation

    112 votes

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    idea to upvote  ·  11 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    Carol Domacasse supported this idea  ·  Jul 10, 2020

14. Choose the info to keep when merging guest profiles

    84 votes

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    idea to upvote  ·  1 comment  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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    Carol Domacasse supported this idea  ·  Jul 10, 2020

15. Allow proforma invoice on optional bookings

    127 votes

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    5 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    
    

    Carol Domacasse supported this idea  ·  Jul 10, 2020

16. Solve tasks by default when you cancel the reservation

    105 votes

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    9 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

    Carol Domacasse supported this idea  ·  Jul 10, 2020

17. Room number visible in search bar

    112 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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    released  ·  david.holik responded

    Hello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.

    Thank you again for sharing your idea!

    Carol Domacasse supported this idea  ·  Jul 10, 2020

18. Search for overbookings

    487 votes

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    15 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Review of Mews Search starting and in exploration phase

    Carol Domacasse supported this idea  ·  Jul 10, 2020

19. Customizable customer classifications

    220 votes

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    26 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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    unlikely  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.

    Carol Domacasse supported this idea  ·  Jul 10, 2020

20. Customizable Preferred Space Features

    87 votes

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    12 comments  ·  Revenue Diversification (Spacetime) » Co-working space management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Carol Domacasse supported this idea  ·  Jul 8, 2020