19 results found
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Ability to create multiple VIP tiers
High-end properties tend to have multiple tiers of VIP guests.
VIP tier/class 1
VIP tier/class 2
VIP tier/class 3It would be great if Mews had more classifications to allow properties have multiple VIP options to choose from for their guests.
15 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
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Multi-property with 1 email inbox
We have multi-property and 1 gmail account - payment failure notification emails are received without a property name so we have to go property by property to locate the booking which has a failed payment.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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ISTAT - Umbria
Properties in Italy need an ISTAT report. This process can be automated and already is automated in certain regions of Italy. It would make things easier for properties in Umbria if they could also automate this report.
5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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display of reservation empty
sometimes when you open a reservation there is no information displayed (at all). you need to click on another tab to go back to your "properties" tab to view.
this causes huge issues and mistakes2 votesHi Mewsers,
This request has been identified as a bug, that has bene resolved. Should you encounter this issue again, please do let us know.
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Rate Reports, by segment, by day
Be able to pull a report by rate plan, by date, by segment and if you have multiple properties by property.
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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why to merge existing customer while creating a reservation for 2 or 3 room under same name???/
If the property wants to assign different rooms to different people name that is separate but it should be by default while creating a reservation it should be under one name for all the group or multiple room unless needed by the guest.
but mostly no one cares for that as from the guest side but from property we need to keep on merging them especially when we are running busy
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Multi accounting category per stay product
Add differents accounting categories with differents values for one stay product.
Example : "Diner after check out" 130 €
which includes 100€ in food, 20 in beverage 10%, 10 in beverage 20%3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Customizable Origins
Properties should be able to customize their own origins as they may need to use more than the hardcoded ones, mainly for reporting purposes
86 votesHello from the Mews product team. Unfortunately, this request does not align with the Mews product strategy and has not received the necessary upvotes to be added to the Mews development roadmap. Therefore it is unlikely to be delivered. Thank you for sharing your suggestions.
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multi item posting
Create multi-item postings to make upselling easier. Think of Valentine package with chocolates and a bottle of wine.
Currently we need to create 2 items for different VAT calculations. It would make life a lot easier if we could make 1 item Valentine Package with an automated split per bucket.
2 votes -
Redirect MEWS commander user to a property (active session, same chain) by URL
Use case:
- We have an internal tool, synchronized via API with MEWS. We have access to Reservations, Customers, etc.
- In our internal tool, we identify one Reservation (id-id = X, property-id = Y). In same internal reservation page details, we want to include a link to open MEWS in that reservation details: https://www.mews.li/Commander/Reservation/Detail/X?property-id=Y2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Charge guest card on profile when making Reservation at another location
For chain hotels.
When making a booking for a guest using the dropdown menu on the new reservation screen, credit card on file should automatically be charged and accounted for under the other property without needing to switch locations from within mews.
ie: Customer is at Location A, and is making a reservation at Location B from the receptionist at front desk. The receptionist should be able to select and book Location B and have any deposits or charges autolinked to the guests card on file so that the accounting and deposits dont need to be manually reconciled between properties.
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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keep the history of property settings changes
We need to keep track of who made changes the property settings. Because we had a deletion of a space and we do not know who made these changes.
So we have no track of the history on this space...and someone could have rented it without management knowledge.1 vote -
Chain Terms and Conditions
When updating HTML T&C, chains need to do it manually for each of the individual properties at this time.
Would be nice to be able to link all enterprises to the same T&C, so updates need to be done only once, and thus minimizing effort and possibility of errors.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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optional confirmation
When a potential guest is calling a property for a proposal and the property is offering different options (per categories, per rates, per date etc), in the proposal that the guest will receive, there is only ONE button that will confirm ALL the options listed instead of one per option. Is it possible to have those several buttons (one per option) in order to allow the guest to choose one specific favourite solution?"
10 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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settings
Because we have several properties it would be great to have the option to export the settings in mews. this because there are so many options 1 different setting can make a huge difference how the system works. Now we have no quick way to check the settings in mews.
6 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Reservations report by user or group of users
To create a new filter ' by user' or 'group of users', to be able to schedule a report of reservations made the day before by specific users, e.g. reservations office users, not to have to pull the report and then filter by creator manually.
Also, one report for all properties for multi-property companies would be useful.9 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Bar code integration
Supporting a bar code reader integration. The property wishes to scan products with bar codes.
They would like to scan physical product such as ''bottle of wine'' and it would automatically add to the guest's bill.6 votes -
Reservation verview from a guest profile
To have the option to export dashboard data from a guest profile or search from reservation report how many bookings/nights a guest has stayed in the property with a specified timeline.
12 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Reservation Summary
we would like to have the option to print the reservation summary (same as the one on the right of the screen in the reservation => properties tab
6 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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