Settings and activity
18 results found
-
49 votes
Mark Nykjær
supported this idea
·
-
9 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Mark Nykjær
supported this idea
·
-
10 votesMark Nykjær
shared this idea
·
An error occurred while saving the comment -
14 votesMark Nykjær
supported this idea
·
-
4 votesMark Nykjær
supported this idea
·
-
230 votes
Hi Mewsers,
if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).Other bills closed via Commander are not being sent automatically to the guest yet.
Have a great day,
AnetaMark Nykjær
supported this idea
·
-
64 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Mark Nykjær
supported this idea
·
-
45 votesMark Nykjær
supported this idea
·
-
6 votesMark Nykjær
supported this idea
·
-
172 votesMark Nykjær
supported this idea
·
-
201 votes
Review of Mews Search starting and in exploration phase
Mark Nykjær
supported this idea
·
-
194 votesMark Nykjær
supported this idea
·
-
128 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Mark Nykjær
supported this idea
·
-
117 votes
Review of Mews Search starting and in exploration phase
Mark Nykjær
supported this idea
·
-
92 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Mark Nykjær
supported this idea
·
-
122 votesMark Nykjær
supported this idea
·
-
13 votes
Hi Nick,
Thanks for posting this! We are looking into revamping how we calculate statistics in the future and will consider this enhancement at that point. Many thanks for your contribution and look forward to hearing more ideas from you!
An error occurred while saving the comment Mark Nykjær
commented
I would like to propose an enhancement regarding the way occupancy is calculated in Mews. Currently, Mews accounts for all spaces created in the system, including virtual connecting rooms, which results in occupancy reports reflecting a higher number of available spaces than the actual number of physical rooms in the hotel.
For example, in our case, we have 86 actual rooms, but Mews calculates availability based on 96 spaces, including virtual connecting rooms. This affects key performance metrics such as occupancy rates, revenue per available room (RevPAR), and benchmarking comparisons, as the reported figures do not align with our true capacity.
Benchmarking Alliance has the capability to differentiate between actual and virtual rooms, ensuring accurate reporting. It would be highly beneficial if Mews could introduce a similar feature, allowing users to choose whether to base occupancy calculations on the actual number of rooms rather than spaces.
Would it be possible to implement an option in reports that enables filtering out virtual/connecting rooms to ensure a more precise reflection of hotel performance?
I encourage others who find this relevant to support this suggestion to improve reporting accuracy in Mews.
Mark Nykjær
supported this idea
·
-
32 votesMark Nykjær
supported this idea
·
Suggestion: Please consider adding a setting or checkbox in the billing/routing rule configuration that allows properties to choose whether or not to include pricing on booking confirmations when company routing is applied. This would give properties more flexibility to align with different business models, customer expectations, and communication standards.
This option would greatly reduce the number of guest inquiries and ensure transparency where needed.