Settings and activity
28 results found
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1 vote
Tea Westelius
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630 votesTea Westelius
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An error occurred while saving the comment -
181 votesTea Westelius
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167 votesTea Westelius
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308 votesTea Westelius
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567 votes
Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.
This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.
We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…
Tea Westelius
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12 votesTea Westelius
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7 votesTea Westelius
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5 votes
An error occurred while saving the comment Tea Westelius
commented
Not crucial but helpful.
Tea Westelius
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5 votes
An error occurred while saving the comment Tea Westelius
commented
I think its time to fix the phone number issue that seems to have been ongoing since the start of Mews. I get that it is not a critical "problem" but it is annoying and IS making us choose not to add on the SMS integration to our property.
If you have required format for the phone number for your own SMS service why not help the properties get the numbers right instead of forcing us to make the changes manually - seems against your efficiency and automation vision.
Just make a drop down menu before the number for the country code and then the number will be written after.
Standard way of handling it and I know it can be integrated with for example booking.com as our previous system handles it like that. Additionally that is how booking.com handles it originally.
Even if its on the "Not important" - "Not urgent" part of the Eisenhower matrix it needs to be fixed.
First impression after my onboarding was that it was a bad sign that you "couldn't even get a basic feature right" when I saw how the phone numbers were handled. Which is pretty unneccessary thought for a new customer to have.
Tea Westelius
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59 votes
An error occurred while saving the comment Tea Westelius
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Yes - seems like a neat feature
Tea Westelius
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42 votesTea Westelius
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6 votes
An error occurred while saving the comment Tea Westelius
commented
If easy to do - would be great but not critical for us
Tea Westelius
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313 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Tea Westelius
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10 votes
An error occurred while saving the comment Tea Westelius
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Agreed, it is ridiculus that infants need to "sign"
Tea Westelius
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71 votesTea Westelius
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25 votesTea Westelius
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23 votes
An error occurred while saving the comment Tea Westelius
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Yes, this would be great
Tea Westelius
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2 votesTea Westelius
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17 votesTea Westelius
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It is also very annoying that checked in reservations and future reservations have basically the same color. It makes it hard to look in advance and get a feel for how many rooms are checking in a certain day.