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27 results found

  1. Impove Timeline visual appearance for improved working conditions & accessibility

    589 votes
    104 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    Tea Westelius supported this idea  · 
    An error occurred while saving the comment
    Tea Westelius commented  · 

    It is also very annoying that checked in reservations and future reservations have basically the same color. It makes it hard to look in advance and get a feel for how many rooms are checking in a certain day.

  2. Limiting number of rooms to be booked in one go

    175 votes
    on the roadmap  ·  15 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    Tea Westelius supported this idea  · 

  3. Adding additional placeholders to emails

    164 votes
    idea to upvote  ·  20 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    Tea Westelius supported this idea  · 

  4. Display rates per night on confirmation

    302 votes
    idea to upvote  ·  11 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    Tea Westelius supported this idea  · 

  5. Ask for arrival time during online Check-In

    35 votes
    2 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminOlivia Dingreville (Admin, MEWS) responded

    Hello from the Mews product team. 

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. 

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Tea Westelius supported this idea  · 

  6. Feature Request: Dynamic Screensaver Message – Show "Checkout" in the Morning

    7 votes
    idea to upvote  ·  0 comments  ·  Guest Experience » Kiosk  ·  Admin →
    How important is this to you?
    Tea Westelius supported this idea  · 

  7. Connect a Chatbot partner to our guest journey.

    7 votes
    idea to upvote  ·  0 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    Tea Westelius supported this idea  · 

  8. Booker Flow: Allow Booker to Determine if They are Financially Responsible

    5 votes
    idea to upvote  ·  1 comment  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Tea Westelius commented  · 

    Not crucial but helpful.

    Tea Westelius supported this idea  · 

  9. SMS

    3 votes
    idea to upvote  ·  1 comment  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Tea Westelius commented  · 

    I think its time to fix the phone number issue that seems to have been ongoing since the start of Mews. I get that it is not a critical "problem" but it is annoying and IS making us choose not to add on the SMS integration to our property.

    If you have required format for the phone number for your own SMS service why not help the properties get the numbers right instead of forcing us to make the changes manually - seems against your efficiency and automation vision.

    Just make a drop down menu before the number for the country code and then the number will be written after.

    Standard way of handling it and I know it can be integrated with for example booking.com as our previous system handles it like that. Additionally that is how booking.com handles it originally.

    Even if its on the "Not important" - "Not urgent" part of the Eisenhower matrix it needs to be fixed.

    First impression after my onboarding was that it was a bad sign that you "couldn't even get a basic feature right" when I saw how the phone numbers were handled. Which is pretty unneccessary thought for a new customer to have.

    Tea Westelius shared this idea  · 

  10. Create Bookings on Kiosk (Walk-ins)

    55 votes
    idea to upvote  ·  2 comments  ·  Guest Experience » Kiosk  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Tea Westelius commented  · 

    Yes - seems like a neat feature

    Tea Westelius supported this idea  · 

  11. Phone number country code selector

    42 votes
    idea to upvote  ·  6 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    Tea Westelius supported this idea  · 

  12. Disable automatic online check-out email for continuing reservations

    6 votes
    idea to upvote  ·  1 comment  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Tea Westelius commented  · 

    If easy to do - would be great but not critical for us

    Tea Westelius supported this idea  · 

  13. Blacklist a guest profile from an automatic booking

    304 votes
    8 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Tea Westelius supported this idea  · 

  14. Signature for accompanying persons Optional

    9 votes
    idea to upvote  ·  1 comment  ·  Guest Experience » Kiosk  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Tea Westelius commented  · 

    Agreed, it is ridiculus that infants need to "sign"

    Tea Westelius supported this idea  · 

  15. Conditional Display of Add-On Products Based on Rate Inclusions

    31 votes
    3 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    Tea Westelius supported this idea  · 

  16. Customize Mews Kiosk tone of voice

    24 votes
    0 comments  ·  Guest Experience » Kiosk  ·  Admin →
    How important is this to you?
    Tea Westelius supported this idea  · 

  17. Sanitize guest profile input fields

    20 votes
    1 comment  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Tea Westelius commented  · 

    Yes, this would be great

    Tea Westelius supported this idea  · 

  18. Hotkeys and tabs

    1 vote
    idea to upvote  ·  0 comments  ·  Property Operations & PMS » Other  ·  Admin →
    How important is this to you?
    Tea Westelius shared this idea  · 

  19. Being able to personalize a quotation email

    12 votes
    idea to upvote  ·  1 comment  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    Tea Westelius supported this idea  · 

  20. Email Template Scheduling

    53 votes
    4 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Tea Westelius commented  · 

    In general making the sending process more customized would be good. It seems to be quite binary: opt in to sending email or opt out. I would like to enable / disable each template so it fits our propterty preferences

    Tea Westelius supported this idea  · 
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