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  1. 29 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    Matthias Hautekiet commented  · 

    There should be an option to add an out of office to chat messages when the hotel is closed (ie. annual closing...).

    Matthias Hautekiet supported this idea  · 
  2. 22 votes

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    Matthias Hautekiet supported this idea  · 
  3. 6 votes

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    Matthias Hautekiet commented  · 

    Hi @Mews,

    Is there already an update on this feature?
    We urgently need this so we are able to follow the procedures of OTA's to report invalid credit cards.

    Matthias Hautekiet supported this idea  · 
  4. 18 votes

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    3 comments  ·  Payments » Other  ·  Admin →
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    Matthias Hautekiet supported this idea  · 
  5. 21 votes

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    2 comments  ·  Payments » Other  ·  Admin →
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    Matthias Hautekiet supported this idea  · 
  6. 6 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Matthias Hautekiet supported this idea  · 
  7. 21 votes

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    1 comment  ·  Payments » Other  ·  Admin →
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    Matthias Hautekiet supported this idea  · 
  8. 50 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Matthias Hautekiet supported this idea  · 
  9. 53 votes

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    Matthias Hautekiet commented  · 

    Currently the option "create task when added by customer" for stay items is only triggered when the guest adds this after they have completed the booking process. However, a task should be created each time a guest adds this item. Even during the booking process as certain orders or actions need to be taken so we can ensure that the item added can be guaranteed to the guest upon check-in.

    Matthias Hautekiet supported this idea  · 
  10. 228 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Matthias Hautekiet supported this idea  · 
  11. 39 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Matthias Hautekiet supported this idea  · 
  12. 25 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Matthias Hautekiet supported this idea  · 
  13. 85 votes

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    Matthias Hautekiet supported this idea  · 
  14. 35 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Matthias Hautekiet supported this idea  · 
  15. 14 votes

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    Matthias Hautekiet supported this idea  · 
  16. 110 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Matthias Hautekiet supported this idea  · 
  17. 10 votes

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    Matthias Hautekiet supported this idea  · 
  18. 19 votes

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    Thanks for the feedback!

    This is definitely something that we wanted to take care of. We will let you know about its progress, in the meantime, happy to see how many people will see the importance of this nice feature!

    Regards,
    Mews

    Matthias Hautekiet supported this idea  · 
  19. 17 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Matthias Hautekiet supported this idea  · 
  20. 3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Matthias Hautekiet supported this idea  · 
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