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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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489 results found

  1. We have Booking.com directly connected to Mews via the Marketplace.

    It sometimes happens that we get disconnected (mapping error --> price too high because mistyped).

    Right now, you can only set one email address. This email address will receive reservation related issues and integration related issues.
    But these issues target completely different departments in a hotel (front office vs. IT).

    It would be very helpful to be able to set two email addresses:
    1. For all reservation related issues
    2. For all integration related issues (mapping errors, sync stopped, ...)

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  2. Would it possible to connect Bing Travel like Google Hotelsearch with MEWS in the Marketplace?

    2 votes

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  3. Add Onyx or a similar platform to the market place to pay IATA commissions. Updating the TA profiles to be able to make what products that are commissionable so that it will be easier to export the reservation report to see actual commission rates to be used for reconciliations.

    7 votes

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  4. We are able to create new accounting items (creating an order, adding a product to a reservation) but we cannot "Cancel" those items afterwards.

    We have an integration that creates items and we keep a reference to them, but we don't have the ability to cancel them when our own data requires it, so we get de-synced.

    Would it be possible to have this operation available through Connector API? It is something that can already be done in Mews Commander with the click of a button.

    15 votes

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  5. Direct integration with RemoteLock, along with 2-way functionality so that door codes can be included in mail templates.

    10 votes

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    1 comment  ·  Integrations  ·  Admin →
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  6. enabling automation of importing National Polish Bank exchange rates for Polish Zloty (PLN)

    15 votes

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  7. Option to post a link form the original invoice to the PMS, like we have with bizzon.
    So Reception can print or sent the bill from the reception desk.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  8. 2 Way connection for the best western interface (CRM)

    1 vote

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  9. Here is an example error message I received, containing GDPR data. This makes it so we can't just log the data.

    {
    "Message": "Assigned space is not available for check-in. Please assign an inspected space and try again. (XXXX, YYYYYY; BBBBBBBB (1111111111111, John Doe, 6/12/2023 - 6/19/2023, 417))",
    "Details": null
    }

    I suggest moving the GDPR data to the (apparently) unused "Details" field, or create a new field to store that data. Or maybe make a "GdprSafeMessage" field.

    1 vote

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  10. Would you please add a new endpoint tasks/update to your Connector API ? While a task is being completed on our ERP we would like to update mews with the latest action performed on such a task. Many thanks in advance

    7 votes

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  11. Connect to Microsoft Business Central (ERP)

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Would be great to have the ability to send mass email marketing campaigns to past guests after their stay.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  13. SAP S4Hannah accounting integration

    3 votes

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  14. When requesting Resources with "ResourceCategoryImageAssignments" extent enabled, images are returned with order based on the created/updated time (oldest first, newest last).

    That means it ignores the image order set in Mews Operations "Space Categories" UI.

    JSON should return the Image Assignments based on this order OR should return a property named "order" with order integer as value.

    1 vote

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  15. Is it possible to change the identifier from email to the actual guest name in Mews? When travel agent books, they use the same email account to make new bookings. When a new booking comes in from a agent in Synix or through our booking links the names of the actual guest changes. Since the system considers the email address the identifier, when the travel agent sends new reservations with the same email and a different name, the existing profile will be updated including the reservations it is connected with.

    1 vote

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  16. When connecting MEWS with a PBX, the phone in the physical room is defined as a Space, or resource, in MEWS.

    The name of the Space is the actual phone extension number, often the same as the room number.

    As only one resource can be associated with a Reservation, we run into a problem when a room/suite is equipped with more than one phone, not uncommon in "high class" hotels. Each of these phones (=MEWS resources) needs somehow to be associated with the same Reservation.

    2 votes

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  17. It appears that clients are able to make multiple requests for integration via the Mews Marketplace, even if they have an existing integration in place. It would be useful for Mews to undertake some form of validation prior to issuing a request thus negating duplication of effort.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  18. INCLUIR EL TIPO DE REGIMEN DE LA HABITACIÓN (CON DESAYUNO O SIN DESAYUNO) PARA QUE APAREZCA EN EL PARTE DE VIAJEROS QUE FIRMA EL CLIENTE

    1 vote

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  19. 1 vote

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  20. It would be great if we could have an integration with Enviso so guests can book museum tickets while making a reservation or doing the online check-in.

    1 vote

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