99 results found
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Virtual Credit cards and automatic charging
For Amsterdam Properties, the virtual Credit card amounts are for less than the full price since the guest needs to pay the 3 euro tourist tax upon arrival. I wonder if the automatic charging could read the amount imported under credit card information.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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city tax
Hello children minor of 14 years old should not have the city tax charges
2 votes -
Grouping Additional Expenses
Can we please have "Additional Expenses" grouped together the same way Products group on the "Items" tab in the reservation screen. Currently these show line by line and for City Tax for longer stays this creates a massive list. It is then harder to handle as you have cancel them 1 by 1, which then forces the PMS to refresh after each cancellation!
We have different agreements with OTAs and sometimes the CT is already covered in a different way.
This would be beneficial for other Expenses introduced in tot he system later on.
It should be a quick win…2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Better Adjustments
I shouldn't have to create a separate adjustments account for each type of adjustment. If a night has already closed, and then the rate needed to be adjusted by a supervisor because of an error, then their adjustment should be just a Rate Adjustment - automatically contributing to room revenue. I shouldn't have to use the billing tab to then manually calculate rate vs tax breakdown, and post a separate "unbookable service" etc.
Also, refunds / adjustments should be able to be posted to the specific reservations even if they are closed out already. It should be possible to open…
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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tax rules
Is it possible to set up different tax rules by room type or rate plan? I am not seeing that we can alter our tax settings, but we need this functionality. We have certain third party TA's that are collecting and remitting part of the occupancy tax, so we need the ability to designate which taxes should be applied to any given rate plan and/or room type.
2 votes -
Different Tax: local vs foreign tourists
Some countries require to collect different tax based on the nationality of their guests. Local (national) tourists pay less taxes than foreign tourists.
Example of such country is Peru. Since Mews is live in Peru, this feature would be great to have.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Hard coded city tax available over API
Hardcoded city tax should be visible over connector API
2 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Date format on reports - not depending on culture format
Recently the date format on reports has been changed for the Danish "Date and Price format" connected to our users in Mews.
So instead of dd-mm-yyyy it is dd.mm.yyyy
Would be great that the date format is not defined TOGETHER with a price format. But that you as user can select the date format that suits you regardless of what price format suits you.
(And of course would be great, if changes to the formatting was announced prior to changing. And that a list of the different definitions was available.
As it is now it was changed with no warning…1 vote -
1 vote
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1 vote
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invoice: overnight and breakfast as package price but tax separately
We would like to change the listing of positions on the invoice. At the moment guests see the invoice like this:
-overnight
-breakfast
-tourist taxThis is not perfect / a little confusing as guests book their room always including breakfast. We want the listing to be like this:
-overnight (price including breakfast) --> bill as package
-tourist tax
no splitting for the overnight and the breakfast. But tourist tax should still be mentioned separately.1 vote -
Date of birth in reservation report
Dear Software Team,
Greetings from Amsterdam. We have a feature request that I believe would improve the user experience and add more value to the businesses. I would like to suggest adding a column for the guests’ date of birth into the reservation report.
The addition of the date of birth column would provide several benefits. Firstly, it would allow businesses to better understand their customer demographics. In addition, it is obligatory to have a report including date of birth, to submit for the deduction of local (Amsterdam) guests for the city tax (for the yearly submittance to the local…
1 vote -
Deactivate automatically closing of invoices (deposits)
Due to the change that already closed invoices cannot be rewritten to company, it is mandatory that MEWS absolutely does not close any invoices automatically. Payments that are received directly after posting, for example, are posted directly against the product and the invoice is closed. Here I can not change the company address from now on. However, on this first invoice the tax statement is visible. If this invoice is charged back and recreated so that it is issued to the company, unfortunately the tax statement is missing here. MEWS is no longer allowed (at least in Germany) to automatically…
1 vote -
New Spanish Police Report
The new Real Decreto 933/2021 is now in place and all the spanish hotels have up to 02/Jun/2023 to implement it. It requires the collection of more guest data during checkin (online and/or at front desk) and to provide a new report to the police database.
We need this feature to be adjusted ASAP, before spring. Thanks1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Easier setup of rebate accounting category for hard-coded city tax
At the moment it is difficult to set up the accounting categories for the hard-coded city tax because it is a combination of leaving empty the rebate accounting category in the bookable service settings and defining the categories in Accounting configuration - Additional expenses.
1 vote -
billing by month option
I have a comment regarding the possibility of grouping billing items by month.
I really like this option, but it has a small flaw that should be corrected.
The tourist tax is not linked to the night, but is charged the next day.
The tourist tax + the night should be classified together.
For example, for a stay straddling January and February 2022:
17 nights in January for only 16 tourist taxes
11 nights in February for 12 tourist taxes, the one of 31/01/22 appearing in the February invoice1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic Deposit Settlement Disable by Default for US, Australia and New Zealand properties
When a rate group is created and the Automatic Deposit Settlement is default in the US, this creates a revenue items for taxation purposes. This is not used in the US and should not be the default setting. The Option of "Automatic Deposit Settlement" is regionally specific and not global. I believe this "Option" should remain an Option and not the default. This really confusing properties that are setting up rate groups. See help guide on this topic: *Note for properties in the United States, Australia and New Zealand: Do not select this feature, as you are not legally required…
1 voteHello,
We are adding this idea to be upvoted further by Mews community. Remember, you can share the link with your colleagues and anyone that finds this idea useful to be added to the roadmap.
Best wishes
Jovana
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Re-pricing items outside of EHW
We should have a unified solution for updating the cost of items that are outside of EHW or closed on a bill. For example in some Legal Environments, taxes are applied based on the length of reservation. Upon the change of length, taxes should be updated on all nights.
This should be somehow reflected in reports and values such as average night rate etc.1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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deposit
Remove the need to generate an Invoice if the prepayment (Deposit) was 100% of the stay.
Currently, if we generate a Deposit to add the customer prepayment we need to generate the Invoice (in advanced) with the IVA tax (it may be country specific).
Even if the prepayment covers 100% of the customer bill we still need to generate a second Invoice (zero amount) after checkout to be able close the bill. This second Invoice is time consuming and very confuse.1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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