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Revenue Diversification (Spacetime)

Revenue Diversification (Spacetime)

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  1. The pre-arrival email is very useful, but 2 days prior to stay is too close - both for guests making arrangements and our upselling, can we have the option to amend this to 7 days to give guests the ability to book dinners etc in advance.
    If we could have the option to make and schedule our own email templates that would be even better :)
    Thank you

    2 votes

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    0 comments  ·  Operations  ·  Admin →
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  2. Can you please make it possible to use notes across multiple services?

    Current situation: Notes can only be used on multiple rooms/parking of the same service. If you want to use the same notes for both a room and a car park, you have to enter them twice.

    Desired situation: It should be possible to add and update notes for several services at once (using the checkboxes).

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  3. Single Space Under 2 or more category type

    The feature to automatically disable the other category when one category is booked for a single room/bed is not available.

    For example Room 101 is a Quad room but I also want it to be a four-bed dormitory room. Depends on the first customer the bed will be selected as a quad room or a 4 bed dormitory. The other category will be disabled when another one is selected if dormitory it will be dormitory and quad room category will be disabled for that room.

    1 vote

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  4. Hi,

    I have set a service for guests to book Day by the Pool .

    I want a cap of 6 to book sunbeds, but this is not possible.

    At the moment the functionality to cap the maximum number is capping the number of adults but you cannot cap the number of bed (sunbeds).

    So far it not possible to have a way to cap inventory per booking.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Automatic block on space prior to arrival and after departure, to ensure enough time to prepare space for the next guest. This is important for units or during peak periods, so that space isn't booked back-to-back when cleaning capacity is limited.

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Be able to set up a monthly subscription

    1 vote

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  7. Mark in the system the configuration of the space based on "Work" service or "Stay" service.

    1 vote

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  8. With the increased adoption of bookable services functionality, we have noticed an a demand from customers who want to manage their boats (and sometime house boats) on Mews. As Mews currently does not support “boat” resource type, they often use workarounds.

    Would you like boats to be added to the list of supported types? Let us know!

    You can increase the chances of boats being added by sharing more details about your service and why boats are important to you. Thank you.

    5 votes

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  9. With the recent release of hourly reservations, we have noticed an increase in demand from customers who want to manage their bikes on Mews. As Mews currently does not support “bike” resource type, they often use workarounds.

    Would you like bikes to be added to the list of supported types? Let us know!

    You can increase the chances of bikes being added by sharing more details about your service and why bikes are important to you. Thank you.

    11 votes

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  10. Option to customize your space typ's. So can you fit all accommodation providers into Mews.
    Like:
    - House boats
    - beach chair

    or so.

    1 vote

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  11. The manager report counts the rooms wrong.
    The rport counts the spaces and not the rooms. But for example when a connecting room is sold as one family room, the report counts 3 rooms sold.

    This is just wrong and needs do be adjusted. The support sadly doesnt help and told me to post it as an idea.

    1 vote

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  12. At this time the color in the space time for a departure and an arrival is the same color, it will be great it we can have a different color.

    11 votes

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    1 comment  ·  Admin →
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  13. It would be very helpful if we could select or deselect multiple "Space Categories" in the "Availability & Occupancy Report" instead of just one.

    Especially since the category "Family room with connecting door" distorts the number of available rooms / occupancies.

    2 votes

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  14. Please add new space type ''Locker''

    1 vote

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  15. As of now, there is no way to sell co-working desks and meeting rooms for 1-2 hours at a time, but only for half a day or an entire day. We need to have the option to be able to let the guest reserve the time needed in 1 hour slots.

    3 votes

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    1 comment  ·  Admin →
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  16. Add a filter for a date range in the report, currently only 1 day can be selected, I want to be able to see all Out of Order rooms for the week/month/year

    5 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Please allow reservations for 0 guests.
    Sometimes groups need extra rooms during the day for acitivities, however no guests are staying in those rooms. Therefore we would need to set the amount of guests to 0.

    Currently we have to use 'House Use' and post charges manually. However, this is incorrect for reporting purposes.

    3 votes

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  18. In my opinion it would better to view all information in one screen and avoid going to second screen. Thus we do not have to click multiple times to check availability status for each day rather we can have the full overview in one scree. Please add each space category and it's availability also in the first window / overview.

    2 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. As we expand the capabilities of Space-Time on a frequent basis the use cases for it's usage grow. The current quota (or limit) of occupants that one can cap a Resource (Space) at is 100. This is not sufficient especially for properties offering Meeting and Events packages or using a Space for an event. There should be the capability to increase this further 100 occupants.

    1 vote

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  20. When creating a block and adding a "pod in a room" does not properly reduce the room pods available, looks like there is an issue with parent rooms. For example, if you hold an 8 pods in a 8 pod room, the 8 pod rooms appears as available online and in the system.

    This means that at the moment we can get overbookings if we do not load it as, , 8 pods in an 8 pod room AND one 8 pod room.

    We need the parent rooms to be fixed, currently we are loading the blocks and series as…

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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