113 results found
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New resource type to be supported: bike
With the recent release of hourly reservations, we have noticed an increase in demand from customers who want to manage their bikes on Mews. As Mews currently does not support “bike” resource type, they often use workarounds.
Would you like bikes to be added to the list of supported types? Let us know!
You can increase the chances of bikes being added by sharing more details about your service and why bikes are important to you. Thank you.
11 votes -
departure and arrival different color
At this time the color in the space time for a departure and an arrival is the same color, it will be great it we can have a different color.
11 votes -
New resource type to be supported: boat
With the increased adoption of bookable services functionality, we have noticed an a demand from customers who want to manage their boats (and sometime house boats) on Mews. As Mews currently does not support “boat” resource type, they often use workarounds.
Would you like boats to be added to the list of supported types? Let us know!
You can increase the chances of boats being added by sharing more details about your service and why boats are important to you. Thank you.
5 votes -
customise the scheduling for email communications:
The pre-arrival email is very useful, but 2 days prior to stay is too close - both for guests making arrangements and our upselling, can we have the option to amend this to 7 days to give guests the ability to book dinners etc in advance.
If we could have the option to make and schedule our own email templates that would be even better :)
Thank you2 votes -
Use notes for multiple services
Can you please make it possible to use notes across multiple services?
Current situation: Notes can only be used on multiple rooms/parking of the same service. If you want to use the same notes for both a room and a car park, you have to enter them twice.
Desired situation: It should be possible to add and update notes for several services at once (using the checkboxes).
1 vote -
Single Space Under 2 or more category type
Single Space Under 2 or more category type
The feature to automatically disable the other category when one category is booked for a single room/bed is not available.
For example Room 101 is a Quad room but I also want it to be a four-bed dormitory room. Depends on the first customer the bed will be selected as a quad room or a 4 bed dormitory. The other category will be disabled when another one is selected if dormitory it will be dormitory and quad room category will be disabled for that room.
1 vote -
Cap number of Inventory per booking.
Hi,
I have set a service for guests to book Day by the Pool .
I want a cap of 6 to book sunbeds, but this is not possible.At the moment the functionality to cap the maximum number is capping the number of adults but you cannot cap the number of bed (sunbeds).
So far it not possible to have a way to cap inventory per booking.
1 vote -
Automatic Space Blocks
Automatic block on space prior to arrival and after departure, to ensure enough time to prepare space for the next guest. This is important for units or during peak periods, so that space isn't booked back-to-back when cleaning capacity is limited.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Monthly subscriptions
Be able to set up a monthly subscription
1 vote -
Register setup/configuration of the Space
Mark in the system the configuration of the space based on "Work" service or "Stay" service.
1 vote -
custom space typ
Option to customize your space typ's. So can you fit all accommodation providers into Mews.
Like:
- House boats
- beach chairor so.
1 vote -
Hourly Desk Reservation
As of now, there is no way to sell co-working desks and meeting rooms for 1-2 hours at a time, but only for half a day or an entire day. We need to have the option to be able to let the guest reserve the time needed in 1 hour slots.
3 votes -
space status
Add a filter for a date range in the report, currently only 1 day can be selected, I want to be able to see all Out of Order rooms for the week/month/year
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Room Count Manager Report
The manager report counts the rooms wrong.
The rport counts the spaces and not the rooms. But for example when a connecting room is sold as one family room, the report counts 3 rooms sold.This is just wrong and needs do be adjusted. The support sadly doesnt help and told me to post it as an idea.
1 vote -
Availability
It would be very helpful if we could select or deselect multiple "Space Categories" in the "Availability & Occupancy Report" instead of just one.
Especially since the category "Family room with connecting door" distorts the number of available rooms / occupancies.
2 votes -
Exclude child spaces from automatic assignment
We currently have the problem, that we sell apartments (parent space) which consist of a living room and 2 bedrooms (child spaces).
The two bedrooms/child spaces (Studio and Standard category) can be booked individually. This phenomenon should only come into play, when all other rooms of the same category are fully booked.
Due to the automatic assignment, we sometimes have bookings in the child spaces which results in the apartment not being available and our staff have to change assignments themselves. Currently we have no option to exclude child spaces from the automatic assignment.
Therefore, we would like the room…
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create ''Locker'' space type
Please add new space type ''Locker''
1 vote -
reserve a room for 0 guests
Please allow reservations for 0 guests.
Sometimes groups need extra rooms during the day for acitivities, however no guests are staying in those rooms. Therefore we would need to set the amount of guests to 0.Currently we have to use 'House Use' and post charges manually. However, this is incorrect for reporting purposes.
3 votes -
Unused rooms reporting legionella
have a simple "unused rooms" report available for legionella checks. Possibility to change number of unused nights.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Allow users to get rid of a bookable service
Bookable services can be deleted only if there is no reservation under them (including cancelled reservations).
It is not possible to delete theme because access to these reservations might be needed in the future. However, it might be possible to deactivate/archive them, keeping the old data accessible in certain areas of the system.
12 votesHello, it's Martin here, from Mews.
Today, we are releasing service deletion for services with past reservations.
Bookable service can be deleted when there are no future or ongoing reservations attached to it. Also, there must be no automated exports, no service promotions and no integrations linked to the service.
The functionality is only available to users with permission to create and manage services.
Data from deleted services will disappear from almost all areas of the system, so use the functionality wisely :-) The data will only be visible in the manager report. Old reservations from a deleted service can also be accessed through the dashboard on the customer profile.
Find more details in the user guide in our Help center.
Kind regards,
Martin Kucera
Product manager
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