Card priority for automatic preauthorizations: personal card over VCC
For OTA bookings, Booking.com automatically attaches a VCC to the reservation. When a guest adds their personal card during online check-in, MEWS should allow properties to set the personal card as priority for automatic preauthorizations — for example for damage deposits — while keeping the VCC for the stay payment.
Currently there is no setting to achieve this, forcing staffless hotels to handle all OTA damage deposits manually.
Suggested setting: "For preauthorizations, prefer personal card over VCC when both are present."
1
vote
Bruno Piers
shared this idea