It would be extremely helpful if single products could be included in a cancellation policy. At the moment, there are only three options: only the service, all products, or a combination of both. However, in our case, we need only one specific product to be part of the cancellation policy.

For example, we have to charge a service fee with 19% VAT, while the rest of the room is charged at 7% VAT. We need to reduce the price for the service by, let’s say, €1 (making the total service charge €89), we then need to add €1 as a separate service charge with 19% VAT. To make this appear correctly on the invoice, we have to create a product, because it is not possible to apply two VAT rates to a single service. Therefore, it would be very helpful if we could include this service charge in the cancellation policy.