Show all room types under the google booking link
Allow the google booking link to show all room types instead of just 1.
Review of Mews Search starting and in exploration phase
Nathan O'Nions commented
This is an industry standard feature and it's surprising that this has not yet been addressed. This feature is crucial - as others pointed out - not only from a revenue perspective, but also for the guest's booking experience. Other services, such as Mirai (a Digital Marketing Service provider), allow for the correct landing page with properties using the MEWS Booking Engine, so it is definitely possible to implement.
These small features are the ones that often have the heaviest influence and impact on a property's performance, both in boosting conversion, and driving direct revenue. Hopefully MEWS is able to address this soon!
Maria Rodriguez commented
Ethan R commented
Am I wrong in thinking this is super important?
Is it too much to expect some action on a revenue-affecting matter like this?
Think about it - this is a crucial issue that impacts the bottom line. It's not just some trivial matter that can be brushed aside.
Our financial well-being depends on integrations such as these. This could be the most essential integration in MEWS, and it is working detrimentally.
Ethan R commented
Agreeing with all!
This makes no real sense to push people away from choice.
Moving backwards is not intuitive.
Our least photogenic / desirable room is the one that shows first.
Can I remove this room type entirely? I think I may have to.
Currently, when clicking on the price on Google Hotel Search, the bookers are directly led to the cheapest room. However, it would be great to have the click land on the Space Category page.
This is the same way GHS works when connected with Cloudbed or via the integration WIHP.
Maurice Martens commented
Fully agree. This is essential!
Agree. We just began Google Hotels integration in Mews and was surprised it lands on tab 3 of the booking engine not the Categories tab which is tab 2. Very surprised it does this, and it makes the integration much less useful. I agree with Stephen when he says: "We just need to have the Google link land on Step 2 (Categories) of the booking engine instead of Step 3 (Rates). Then, the guest could see all the choices available and the best rates. The more MEWS can minimize OTA commissions, the happier and more loyal your customers will be"
Stephen Jenkins commented
Helping our Google oriented customers use the official MEWS booking engine is essential. We just need to have the Google link land on Step 2 (Categories) of the booking engine instead of Step 3 (Rates). Then, the guest could see all the choices available and the best rates. The more MEWS can minimize OTA commissions, the happier and more loyal your customers will be. In addition, there are more and more sites these days that are impersonating our direct web sites, but they are not valid. Hurry up with this simple change please.
Bernardo Verweij commented
Yes this is a great idea. I really don't understand why the google link lands on one specific room type. Every other booking engine gives you the choice.
It would be great for both the guest journey and upselling aswell!
Incroyable Xavier commented
Clearly a must-have.