781 results found
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Option to remove the marketing opt-in at the online check-out
Option to remove the marketing opt-in at the online check-out.
1 vote -
Registration Cards Customization
It will be nice to have, that its available to customize Registration Cards.
Current design is not from the best ones, text is too small, lot of customers complains about that, that everything is to small. No options to change something. The Function is great, but, we cannot use this function because everything is so small, and we have to write registration cards manually.31 votes -
Facilitate Promotion Campaigns on booking engine and internally
It would be great to be able to
- setup public promotions / special offer campaigns like you can do on booking.com or expedia. Setup a special offer as a percentage or fixed amount discount based upon (a selection of) existing public rate, possibly with restrictions in terms of booking window and/or travel window, etc..
- setup private discounts on (a selection of) existing rates with a promo code, for example a code returning guets can enter in the booking engine to access a returning booker discount on all rates ,...
- above offers/discounts shall be also available for staff…5 votes -
for Reservations with a Booker, give the option to only email the customer the confirmation & Cancellation Emails
As the title says, right now you have the option for Customer & Booker, Booker, or None. we would like to see Customer as an option. sometimes we need to confirmations to just go to the customers, and not spam our bookers with the confirmation and cancellation emails.
1 vote -
Kiosk Screensaver
At the moment the Kiosk Screensaver welcomes guest in different langueges for Check In. I think it would be more intuitive to tell guest just in englisch to check in and check out at the Kiosk.
1 vote -
Be able to enter the address for each space category
We manage several holiday rental units and the different space categories have different addresses in two different cities.
Currently the property address is placed in the general settings tab. The address placed in the general settings tab is the one that appears in the booking confirmation message for reservations at Mews booking engine in at tahe " How to get there" field.
We've tried to leave the ‘City’ field in the general settings tab blank, but it's not possible because it's a mandatory field.As the different space categories are located in two different cities, the fact that the address…
1 vote -
Customize Mews Kiosk
Yet it is not possible to customize Mews Kiosk App in the tone of voice that matches our brand. Meaning how we speak to the customers cant be set in Mews Kiosk. This is absolutely mandatory to match the brand standards
3 votes -
Nationality information
It would be good that "Nationality" field is mandatory when booking online on MEWS Booking Engine. This makes it easier to organise statistics report at the end of the month
2 votes -
Show serviced promotions as sold out when fully booked
At our property we have limited parking spots available to our guest. At this moment the option to book a parking spot is hidden in the list of products in the engine when parking is fully booked. However, it would be great if the bookings engine could show it as sold out/fully booked. This would help us receiving fewer questions and not having to disappoint guest when we let them know they cannot park after they made their room reservation.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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age
When a family is booking online, the booking engine doesn’t currently cater for validate the age of guests within a room. This creates invalid reservations with children and/or babies staying alone in a room. This requires a solution I believe.
5 votes -
Split payment
Be able to split payments of a reservation by amount. in the bill.
For example:
A room cost 1500 SEK. one guest want to pay 500 SEK and one guest want to pay 1000 SEK
Atm, this option is not available.
2 votes -
Customizeable Email Templates
We need more customization options in the mail templates. To create a new template and choose when it is sent would be greatly beneficial. We also need more options to customize the existing templates, we should be able to use all existing placeholders in all emails, so for example we could include just arrival date or number of guests, without departure date and rate.
31 votes -
Restricted campaing code is not giving any information
When campaign code is restricted, booking engine should show this to the guest "the campaign code is not available this date, please try another date"
At the moment Booking Engine is showing only available rates and not giving any information about the restricted campaign code.1 vote -
Return limited guest profile data
It would be great if you can restrict the guest information that is returned for a certain AccessToken.
We have an inquiry that our customer wants to see limited guest profile data (only guest name and room number) in our software and not the whole guest information like addresses, communication information, etc...Therefore it would be helpful, when such a filter can be configured on Mews side.
1 vote -
Phone number recogniztion when booking
When guests are filling out mandatory fields in the booking engine, such as their phone number, they can fill out a number that does not exist and the booking engine will accept this as a phone number (e.g. just the number "0").
It would be helpful if the booking engine would recognize phone numbers as a valid phone number, so we have all contact details we may need from the guest after they make the booking.
23 votes -
Latvian translations in Kiosk and all guest journey buttons
Latvian translations in Kiosk and all guest journey buttons
1 vote -
Link to update credit card details
Have the possibility send a seperate, secured link just to update the credit card details (not through online check in, but prior to booking) when guests want to book through e-mail, so guests can update their cc details without having to call or send the details through email.
18 votes -
Mews Kiosk Verbesserung der Deutschen Übersetzung
Manchesmal könnten die Gästeanweisungen des Kiosk besser formuliert sein mir ist aufgefallen:
Checkout fragt nach Raumtyp statt Zimmernummer
Check in fragt nach Kennung statt Ausweis
Und der Screensaver ist in diversen Sprachen nur mit Check In ein Allgemein verständlicherer Screensaver wäre sicher besser zb Check In & Check Out1 vote -
Change the amount of Guest on Kiosk
The property may need to ensure that all guests' information is filled during check-in due to regional requirements. Due to that, should any plans change from reservation creation to check-in regarding guest count, guests can't successfully check in if they initially booked for 2 people but only 1 person was able to show up.
Make it possible to change occupation (guest count) on the kiosk last minute.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show number of past stays in guest dashboard
To get a quick idea of an arriving guest, it would be very useful to see how often the guest has returned to the property.
The current symbol of a returning guest is not enough. There is difference between guests that have returned once or guests that have returned 30 times!It would be very helpful to see the number of stays counting from 1 to ....
It's also a standard information in other PMS.41 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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