Telephone number as standard room list for excel export
Hi,
It would be amazing to have the phone number field as a standard as well as the email (already exists) on the Excel export list used for groups. Per now its not possible to load up these phone numbers like the emails etc and takes a lot of manual work to enter.
Many of our members have different work emails and emails registered on their memberships (as I am sure is the case for the majority of members through various hotel chains) but their phone number is a much better way to find memberships and already have this in place before arrival. This will help the hotels in terms of knowing when their members come, increased chance of delivering all benefits they have thus increasing the service to the members.
We spend a lot of time afterwards (especially with group check ins) where we do not have a phone number to search and their work emails do not turn up their membership. And this would save us and the guest a lot of time on check in as well as post stay registrations.
This would help everyone deliver on service to their members more often resulting in even better experiences - and be much more time efficient for all parties.