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Default email language

Right now as we know Booking.com guests are assigned unique Alias emails for communication/profiles. If a guest receives a confirmation email (despite the property being in German for example) the email is automatically sent in English as Mews will by default sent it in English to any profile that does not have a language associated to it.

This is despite the property being in a German environment.

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Christina Roller shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  Jan Pulkrábek responded  · 
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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  • Sarah Bucher commented  ·   ·  Report

    It would also help tremendously if the language could be changed in an existing profile!

  • roland.galliker commented  ·   ·  Report

    Not only in confirmation e-mails. Also in invoices (I do not understand that once a guest has set his language, billing mews does not automatically suggest guest language in order to print or send). All communication with guest, should whenever possible and translation available, be in guest language