784 results found
-
ages
J'aimerai que nous puissions gérer les capacités supplémentaire des espaces, notamment des chambres, avec les enfants et les bébés. Par exemple, dans les Chambre X, dire que nous pouvons y accueillir 2 adultes, 1 enfant et 1 bébé, puis dans la Chambre Y, 2 adultes uniquement, et enfin dans la Chambre Z, 2 adultes et seulement 1 bébé (pas 1 adulte en +).
Aussi, ce serait idéal que lorsque le client faire une recherche pour + de 2 adultes, que ça lui propose uniquement les chambres dans lesquels il peut tenir?
1 vote -
New classification type
Add a new “CORPO” classification type to optimize the identification of our Corporate customers individually.
1 vote -
Booking engine - More visibility in space category description.
Have more lines visible as default in the description of the spaces in the booking engine.
1 vote -
Display lowest available rate in booking engine calendar
Display lowest available public rate in booking engine while selecting dates ( similar to SynXis booking engine), or show no availability.
This is a standard of Leading Quality Assurance (LQA) for The Leading Hotels of the World.
40 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
TEXT Extra person on booking engine - no need
We are sending rates for 1 person – and 2 persons are difference rate + 200 DKK.
The issue here is that we wish this text to be unvisible on booking engine.
(extra person: 1)
When the person bookes the room, it knows how many persons it is booking for, so no need to describe this for extra person!1 vote -
send bill to reservation number
Add the possibility to send a bill from a reservation to another reservation by searching for SEconfirmation number, without email adress attached to the other reservation.
1 vote -
invoicable visibility in the search box
Add the "invoiceabe" blue sign . When you search for a company in the main search box.
Atm you can only find the company, but have to go all in to the profile to see if its invoiceable.
1 vote -
invoicing, attach voucher number
Add the option to "safe" information on a bill/invoice for future reservation.
For example:
Be able to attach referens and voucher numbers to the bill. I have noticed you can only attach the information when you are abou to send the invoice.
1 vote -
allotment
Make: take from allotment and add more rooms to allotment as Cenium had before. For travel agents. (Calander mode, and if you are on it, add: (how many rooms they had originaly and how many they have left) so its visible
1 vote -
Customizable dated automatic mails for events, roadworks, ...
Automatic email templates for event, traffic changes,...
Template can be created with the necessary information ( + possible link)
To inform guests of events taking place during stay ( that may have an impact).
E.g. local city events that have an impact on accessibility for that arriving or departing guest.
New Year's dinner/ Party, ...These templates should then be able to be created, and linked to a future date, that all guests arriving/departing or in hotel at that time can receive an email about this ( (Automatically sent out by Mews)
1 vote -
Allowing All Location as selection on booking engine
We are building our Group Booking Engine for our group of hotels, the location drop box could only allow the user to select a particular location and display hotels in that location. Can we add a ALL Hotel option in that drop down box, so all hotels within the same group would show once that is selected? this will be very convenience for distribution especially on high constrain dates.
1 vote -
Possibility to automatically turn on 'cashlist' classification when a profile is created
We would like the classification 'cashlist' to be turned on automatically when a profile is created. Frontdesk can turn the classification off when a guest provides a deposit (in cash or creditcard form).
We understand this setting is not applicable for all locations, so we would like this to be a setting you can turn on or off in property settings.
1 vote -
"Send Marketing Emails" Button
Hello, most of the time, my team forgets to check the "send marketing emails" option in the profile internals when checking in through the browser. However, when using Mews Kiosk, this doesn't happen since the button is on the profile filling screen. Is there any way to have this button available in the profile section through MEWS for the Browser as well?
3 votes -
multiple guest entry
when booking multiple rooms, it should become possible to add ALL names for the rooms, especially when different room types are combined.
we have several corporate clients for whom we provide a seperate booking engine, and they sometimes book multiple rooms at once but do wish to specify the name per room booked.
26 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Flight details
It would be idea to have guest arrival flight details and departure flight details in the reservation dashboard where the check in time is. Other PMS systems do have this option. We offer airport pickup and drop off so being able to generate a report with this information will be useful.
2 votes -
Allow guest to change booking dates
Currently any direct reservations cannot have a date change action completed by the guest. The only option is to cancel and rebook. Or contact the property to change the booking stay dates.
Other PMS and OTA tools have this functionality, can this please be developed so the guest has full control of their reservation?1 vote -
If a guest cancels online, that we receive confirmation of the cancellation.
If a guest cancels online, that we receive confirmation of the cancellation.
12 votes -
Different kind of Notes
We use "reservation notes" to communicate between shifts. Sometimes notes are important ONLY for reception staff. Sometimes notes are important ONLY for housekeeping staff. It would be good to be able to split notes keeping this in mind. For Housekeeping staff notes, they should appear on the "guest in house" reports, so teams get briefed daily on what to do in each room.
For Reception staff notes, it would be better to have them pop up when opening a reservation, to be sure they are read before check-in/check-out.9 votes -
Historical data for guests
We have several guests who request to have the same (or similar) unit as they stayed in before. currently when looking at the guest profile, it is impossible to see what unit number they stayed in unless you open each reservation card.
Is there a way so that this displays on the dashboard and perhaps rather than using the place cards use a one line list which displays all information in a clearer view similar to the orders view (i.e. res number / cancelled or stayed / arrival and departure date / unit type / unit number / rate code…
20 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Able to Hide Notes from Internals Tab
Currently, the only notes that can be unselected from the reservation report are the "General Note" from the reservation screen. All Internal Tab Notes from the Customer profile remain visible on the report. Some notes are not meant for all departments or all staff. It would be helpful for Admin to be able to run the reports pertaining to each department without having to overshare notes from the customer's profile.
Just the way General Note Can be unselected, notes from the Internals tab should have the same flexibility.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
- Don't see your idea?