Add a cancelation Reason field for a product cancellation
When cancelling a product from Orders, the status changes to cancelled, however, no reason is provided.
It is confusing for a reception as they might not understand why some items were cancelled.
9
votes
Mews Product Team
shared this idea
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Laura Cecini
commented
When the Service team is cancelling a product from an order, the kitchen gets the information as " invalidate order" but the reason the service writes down, they don't see. It would help to add the reason to the ticket so there is less questions.