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Mews Guest Journey: Distributor API

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SMS messaging

You really should be able to send SMS messages to guests. This very basic and available in PMS systems far less advanced than mews.

Should be top priority

10 votes

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Andrew Hewitt shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded  · 

Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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  • Bartomeu Agustí Ferré commented  ·   ·  Report

    BOOKING.COM is currently blocking any email message that we send from MEWS to our guests. So no guest journey for those guests who booked via BOOKING.COM. Would be convenient that hotel could start up the guest journey by SMS.