Airbnb, Expedia & Booking.com Chat Integration
Integrate with Airbnb, Expedia and Booking.com directly including Chat API so that we can have a universal chat experience for our guests, currently we are having to use a clunky external system that provides a unified inbox.
But it would be SOOOO much better if this was integrated directly into MEWS.
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Yes, this is really a good idea!
Debbie Astley commented
This would be a great efficiency to back office operations, we receive approx 5,500 BDC messages per month and to have these linked to to the Mews Message centre would be so beneficial. Also, there is a new Message API for BDC which should make a relatively easy integration - one way should suffice as a reply-to would simply route back into the routing email of the guest.