Limiting number of rooms to be booked in one go
To place a limit on the number of rooms available to be booked in one go. Many properties consider 9+ rooms a group reservation that has different payment, cancellation and packaging rules. Currently one person could book out the entire hotel before being able to apply a dynamic rate adjustment to increasing occupancy.
Definitely essential to have, please!
Agree, we are currently having to deal with this manually, cancelling and rebooking people under group terms, which impacts reporting and creates unnecessary admin.
Amanda Hansen commented
We've just joined Mews and wasn't even aware of this. Scary thought to be honest. We definitely would like to set a maximum reservation number at which time it would become a group booking with different T&C. The risk to the Hotel is incredible otherwise.
It should not be available to book on the website and should come directly to the group booking departments.
It should however tell the client that they cant book but this is now an enquiry and they can send it through to the property.
Osgur Ciardha commented
9+ rooms should be converted to an enquiry.
Siobhan siobhanrd commented
9 pulse rooms should have to go through the res/onsite res teams.
Leo Lindell commented
This is a very good point and something we would also like to see changed.