296 results found
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Allocation button
When there is a reservation that cannot be allocated and we fix the issue and leave the space available for it, it would be helpful to have an "allocation button" to just allow Mews to try once again to allocate those reservations in the red overbooked area, instead of allocating them manually one by one, and without having to use the Optimize Space Allocation button in the timeline (which could move other reservations that are not locked in place).
4 votesHello from the Mews product team,
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regrouper les produits sur la réservation (group the products on the reservation)
Dans la partie de droite de la réservation, il sera plus facile de lire les produits s'ils étaient regroupés en une ligne. Pour des longs séjours la liste des produits est vite beaucoup trop longue.
Par exemple au lieu d'avoir 9 lignes avec 1 produit, avoir 1 ligne avec les 9 produits1 voteHello from the Mews product team,
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Make the line between roomtypes ticker
It would be great if the line between 2 room types could be made ticker.
Now it's sometimes difficult to distinguish the line between 2 rooms.3 votes -
Late check outs possibility when using a space in space set up
While using a space in space set up, but NOT using different reservations in that space, it is now not possible to process a late check out for only one space. This is inconvenient, since in practice it happens that only one space needs a late check out and not the whole room/all spaces.
Our example: We have 2-room apartments that are a combination of 2 separate rooms, combined with a connecting door. The 2-room apartments can be booked separately, or as a 2-room apartment by for example a family. In the case of the family, the 2-room apartment is…
1 vote -
Out of Order rooms not deducted from room inventory when calculating the Occupancy rate
It would be nice to have the option in the set up to choose to deduct or not the rooms Out of Order from the inventory when calculating the Occupancy rate
Thank you4 votes -
Check box for T&L and Check Bok for Privacy Policy
Is it possible to have 2 differente check box during the reservation process? The content is too long to put both themes inside
Thanks1 vote -
Add email alert and option to attach documents to tasks.
Ability to add attachments (photos/documents) to tasks. This is critical for Maintenance and Housekeeping operations as the assignee will be able to see exactly what/where the issue is. In addition, if this element is used for management to assign, track and review team tasks, the ability to add blueprints, schematics, schedules, etc. for maintenance is necessary.
22 votesHello Jill,
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Minimalize a reservation
Option to minimalize a reservation (for example keep it in the right bottom of the timeline). It could allow you to continue with other tasks and than later on get back to the reservation/booking that you were working on. It could also be a reminder for yourself that you need to follow up on that certain reservation.
25 votesHello from the Mews product team,
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Tasks for additional products purchased during reservation to be made for the Reception department
Once a guest purchases an additional product (wine, airport transfer etc.) along with making a room reservation, the Reservations department gets an automatic task.
As the Front Desk is the department taking care of organising this, it would be useful if you could choose to which department these tasks get assigned to.3 votesHello from the Mews product team,
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Can't "unallocate" a provisional booking?
We are trying to remove the unit number from a provisional booking but don't seem to be able to do so. this is something you are able to do with a confirmed booking. any chance this feature can be enabled for optional bookings too?
thanks4 votes -
Keyboard shortcut for timeline zoom views
I really liked the old timeline where you could zoom in and out using the mouse wheel.
It's nice that you can scroll the timeline using the mouse wheel now.
My suggestion would be:
Holding the macOS Command or Option or Control key + mouse wheel --> you can zoom in and out on the timeline.Same with Windows, probably simply the Control key + mouse wheel.
With this, zooming in and out would be much simpler than it is right now.
1 vote -
Link 2 different reservations
Sometimes clients book 2 consecutive nights through 2 different means. It would help the communication with housekeeping if the reception was able to "link" the 2 reservations together so it is clear that the same person stays in the room. Additionally, it would be helpful to have an automatic detection of this kind of things, like a notification warning us that a reservation has been made with a similar name a day before or after.
79 votesHello from the Mews product team,
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Kind regards,
The Mews Team
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Add tasks to availability blocks
Being able to add tasks to an availability block.
37 votesHello from the Mews product team,
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Firmenname im Reservierungsüberblick
Es wäre schön, wenn im Reservierungsüberblick auch die Firma des Gastes aufgezeigt werden könnte. Auf diese Weise sieht man auf einen Blick, welche Anreisen/Abreisen/Bleiben zusammen gehören.
3 votes -
Select multiple features for the timeline filter
We're very happy with the new timeline feature filter! An improvement in our eyes would be if it also were possible to select multiple features and that the filter shows all the rooms which have one of the selected features. At the moment the filters only shows rooms which have all the selected features.
23 votesHello from the Mews product team,
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Add already created reservation to an availability block
If a reservation is made outside of the Availability Block for there to be a way to add it into the picked up reservations after the fact.
52 votesHello from the Mews product team,
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When displaying Hotel Guest Name on the Timeline why cant you add how many occupants are in that rom as well
When displaying Hotel Guest Name on the Timeline why cant you add how many occupants are in that rom as well ie Smith/Jones 2 or Jackson 3 which would be very helpful as a quicker view of how many guests staying instead of going over multiple reports and clicks.
7 votesHello from the Mews product team,
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Ability to Book a Reservation by Overriding Restrictions by Management
When using Mews to book a reservation, there are times a manager needs to have the ability to override the restrictions and "Force-Sell" a room. Example the property may have a 2 night minimum, but wants to book a VIP for 1 night only. The process now is to remove the restriction, book the reservation and put the restriction back on which exposes availability. Better to have a NS (Normal Sell using restrictions) and FS (Force-Sell with overrides restrictions) for Management use only.
179 votesHey Mewsers,
Good News! We started working on your feature request which will be ready soon. Remember, keep up to date with our releases by checking out our release notes:
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locking the rate
It would be useful to be able to lock the rate of a reservation when making price agreements for a one-time booking, just like you are able to lock the booking to a specific roomnumber. Now, when you or a colleague makes any changes to the reservation, you have the risk of changing the rate.
3 votes -
Multiple room types in a reservation
The ability for a customer to create one reservation with multiple room types in that single reservation. The guest that stays in a beach villa and then wants to move to an overwater bungalow for example. Having this as one single reservation.
22 votesHello from the Mews product team,
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