496 results found
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Automatisation d'un produit pr qu'il apparaisse à une date donnée
Nous souhaitons mettre en place une configuration concernant la caution pour les serviettes de piscine.
Notre souhait est que la caution soit facturée automatiquement le dernier jour du séjour du client.
Plus précisément, nous souhaiterions que :
1. la facture soit créée uniquement le dernier jour du séjour ;
2. le produit « Serviette piscine » soit ajouté et facturé à cette même date ;
3. la facture ne soit pas créée dès l’enregistrement de la réservation, avec simplement une date de consommation programmée au dernier jour du séjour.En d’autres termes, nous souhaitons que la facture et la ligne…
1 vote -
Full visibility when looking for an exact room on timeline
When searching for a specific room number on the timeline, the room categories disappear, which makes reallocating guests much more difficult.
It would be very helpful if the room categories remained visible even when searching for an exact room number.
1 vote -
Reservations Overview
Hello,
There need to be a Overview function, a function where all reservations shows up in a detailed list which where you can filter directly on the overview either on name A-Ö, ratecodes, floor in the hotel or roomtype just as some examples.ex. Click with mouse on name+ enter and all reservations shows in order from letter A, click on a specific rate + enter and all reservations booked with that rate shows in order from the top, click on a name ex. Lisa and all Lisa shows on the screen, (good when you quickly want to see if…
4 votes -
Be able to map a product to a single booking engine
It would be great to be able to map a product to a single booking engine!
1 vote -
Number of guests per room visible in timeline
It would be really helpful, if the number of guests per room would be visible directly within the timeline. Seems to be working just fine, once the guests are checked out. Why can`t it be visible already when creating the booking?
1 vote -
Timeline: Introducing Colour-Coding for Key Booking Insights
Dear MEWS Team,
I would like to share a suggestion regarding the Timeline view, which has a huge yet unexpressed potential.
While visually clean, it does not leverage one of the most powerful tools for operational efficiency: colour-coding.
Color can instantly convey information that, otherwise, requires opening each booking or navigating multiple sections. Introducing colour indicators directly on the Timeline could transform it into a true operational dashboard, providing immediate, high-impact insights for the front office and reservations teams.
Here are some examples of what colour-coding could highlight:
• Payment Status (e.g., prepaid, pending, partially paid, failed)
• Booking Source…8 votes -
Move multiple reservations altogether on the timeline
Bulk select multiple reservations in a group and move them altogether in one movement from one series of spaces to another. At this stage, we have to individually select each reservation to change the space, which can take time for large groups.
4 votes -
Auto cancellation when same day reservation (made after 4pm) does not complete payment link
When a booking is made after 4pm for the same day, a payment link is automatically sent to the booker to request payment in full for this confirmed reservation. This link is valid for 15 minutes. If the booker does not complete payment, the reservation should be automatically cancelled.
44 votes -
Registeration card only for the owner
It would be great to be able to print a registration card only for the owner. If the reservation is at least for two people and there are already their names the printer automatically prints registration cards for both guests. This is a waste of paper and useless. Is there any update coming soon?
2 votes -
Mews Reservation Overview switching from Check-out to Check-in.
Our check-out time for guests is currently set at 11:00.
This means that MEWS will shift our Reservation overview from 'Departing' guests to 'Arriving' guests at 11:00 as well.
Usually this is around the same time when most of our rooms are at the front desk checking out.
Let us change this time internally, without changing the guests check-out time.
1 vote -
Timeline improvements: colors, OTA icons, guest count & payment status
Hello everyone,
We would like to suggest a few improvements to the timeline in Mews that could significantly enhance usability:
Better color customization
The current grey shades are very similar and hard to distinguish. More contrast or customizable colors would improve readability.OTA/source icons on reservations
Adding icons (Booking.com, Expedia, Direct, etc.) would make it much easier to instantly identify the booking source.Guest count visible on timeline
Showing the number of guests directly on each reservation would greatly help with quick planning and overview.Payment status indicator
An icon to show whether a reservation is paid or still pending…4 votes -
[email protected]
It would be great to auto populate the name/initials of the staff person entering a note into a guest's properties notes field so the team knows who created the note/communicated with guest.
1 vote -
Wish for improved color contrast for "Check-out Today" vs. "Check-in Today
Hi Mews team!
We would like to request a minor adjustment to the color coding on our reservation timeline to improve our daily workflow and reduce manual errors.
The Issue:
Currently, both "Check-out Today" and "Check-in Today" use a very similar shade of blue. When the booking department and reception team is assisting guests with stay extensions or late check-out requests, it is difficult to distinguish between a guest who is due to depart today and the guest who is to arrive when looking at the same room to checkin and out of. This occasionally leads to mistakes when selecting…4 votes -
Wieso schafft es Mews nicht bei der Eingabe der Adressdaten automatisch nach Eingabe der PLZ den richtigen Ort mit aufzuführen?
Wieso schafft es Mews nicht nach Eingabe der Plz. den ( oder die jeweiligen ) dazugehörigen Ort aufzuführen.
1 vote -
Angebote/Reservierung übersichtlicher gestalten
Angebote, bzw. Bestätigungen werden zu lange und zu unüberscichtlich, wenn z.B. eine Gruppe für 3 Tage 15 Zimmer bucht mit Frühstück. Da wird jeder Tag mit Frühstücksanteim zum jeweiligen MwStsatz aufgefürht. Viel zu lange und zu übersichtlich. Da würde es doch reichen wenn die Postion Frühstück ( unterteilt nach Speisen und Getränkeanteil ) in einer Position angezeigt würde und das dann mal 3.
1 vote -
reservation report date range
Remove the current 1-year limit on the Reservation Report date range, allowing users to run reports across longer periods. This functionality was available in the old report and is needed to support more flexible historical and future analysis and reporting
2 votes -
Change of surname after marriage. Birth name as a data field in the guest file.
Would be helpful, especially for regular guests, so that after changing the last name, you can still see the name of the past.
1 vote -
Limiting chargeable period for Early Check-in
We would like to see the chargeable period for an early check-in limited to f.i. 2 hours.
The reason for that:
We have an early check-in fee of €15 applied.
But recently, a guest with a booking for date x checked in via our Kiosk in the night of x - 1 to x, at 2:00pm. He was able to check in by just paying the fee of €15, meaning he had an extra night for €15.1 vote -
Be able to change the customer without have it add them as an additional guest first
You should be able to change the customer on a reservation without first having to add them as a companion. The current process creates an unnecessary and inefficient workflow.
For example, if a booker initially makes a reservation under Joe Smith but later wants to change the guest name to Jane Doe, the hotel reservations agent must:
1. Change the reservation to two guests
2. Add Jane Doe as a companion
3. Assign Jane Doe as the primary guest
4. Remove Joe Smith from the reservation
5. Change the reservation back to one adultThat’s five steps just to change…
14 votes -
Res Notes with Agent Name
Reservation Notes should log agent name along with time & date.
1 vote
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