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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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109 results found

  1. Notification for when a room becomes dirty due to legionella

    Get a notification the day (or even better the day before) when a room becomes dirty due to legionella

    12 votes
    idea to upvote  ·  1 comment  ·  Housekeeping  ·  Admin →
    How important is this to you?

  2. Disable automatic space status changes

    9 votes
    0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. Automated 6pm status processing

    Optional without CC until 6pm, then canceled automatically and CC required if you'd like to rebook

    6 votes
    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?

  4. Turndown service support

    Providing a great experience often comes down to the very last detail, which is why little things, such as turndown service, can make a big difference in a guest's stay. As an additional space status, including turndown as part of your operations, could help add that special touch to guests' rooms during their stay.

    24 votes
    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?

  5. Log cleaning time in housekeeping apps

    22 votes
    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Admin →
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  6. Stay products in Commander App

    As housekeeping complete their daily cleaning schedule, they are often responsible for restocking minibar products or other room amenities. Therefore, adding stay product details within the Commander application could provide stocking information and reporting capabilities so that each room is prepared exactly right for the next arriving guest.

    21 votes
    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?

  7. Change day in Commander app

    Add the calendar to the Commander app, to be able to jump to a date other than today.It's in the report, so add it to app too. Used for planning by HSK executive.

    12 votes
    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?

  8. Automatic space status when House use ends

    House use rooms should set a space as clean at the end of a stay.

    9 votes
    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?

  9. Add comments for housekeepers

    Nous utilisons l'application 1check pour gérer les chambres à nettoyer.
    Nous avons la possibilité de laisser un commentaire pour la femme de chambre.
    Actuellement MEws envoie à 1check le commentaire laissé dans la partie NOTE de MEWS.
    Le problème c'est que MEWS ne différencie pas le commentaire pour la reception ou le commentaire pour la partie MENAGE.

    Il faudrait avoir une case où l'on peut laisser un commentaire uniquement à l'attention de le femme de chambre : exemple : 2 lits

    0 votes
    0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?
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