Easier Way to Identify and Re-Merge Rebated Items in Group Billing
We would like to request enhancements to the Group Billing rebate process to make it easier and more efficient for users to manage rebated items.
Today, when a merged bill is rebated, all rebated items automatically return to their original owners. This creates significant challenges for users who must manually locate each item—especially when they were originally spread across multiple guests or companies. This process is time‑consuming, inefficient, and prone to human error.
To improve this workflow, we are requesting the following:
(1) Manual Rebate (User‑Initiated):
Add a toggle/select option in the rebate window that allows users to choose whether rebated items should:
stay under the current bill owner, or
return to their original owners.
This gives users control and prevents items from scattering back across multiple folios.
(2) Automatic Rebate (System‑Triggered):
When the system needs to rebate items due to reservation changes or modifications to closed bills, present a warning window that clearly explains what is about to occur and offers the same choice:
keep all items under the current bill owner, or
return them to their previous owners.
These improvements would dramatically reduce manual searching, ensure billing accuracy, and streamline workflows—particularly for large group bills or users who may not be familiar with the original folio structure.