Easy fixes to enhance the Guest Chat experience
- Clickable guest name in chat
It would be very helpful if the guest name in the chat header was clickable and linked directly to the guest profile.
Currently there is no direct way to access the profile of the guest you are chatting with.
The only workaround is:
Copy the guest name → open a new tab → search for the guest → open the profile.
A direct link would save several steps and make handling chats much faster.
- Better visual contrast for unread chats
The difference between read and unread chats is currently too subtle.
It is difficult to quickly identify which chats still require a response.
Improving the visual contrast (stronger highlight, bold text, indicator, etc.) would make it much easier to manage conversations efficiently.
- Ability to delete or archive chats
There should be an option to delete or archive chats.
Over time the chat list becomes cluttered with old conversations, making it harder to keep an overview.
An archive or delete function would help keep the chat inbox clean and manageable.