Cross-Category Space Updates (Tracking Upgrade Impact)
The Idea
Allow users to change the Assigned Space Category across different major categories (e.g., from Bed to Room) without forcing an update to the Requested Space Category.
The Proposed Workflow
When a user moves a reservation between space categories, Mews should trigger a simple confirmation window.
The original button of "update requested category" should remain as it is, in case the user prefer to updated it.
The system should not force the Requested Category to match the new Assignment.
The Goal
To preserve the original booking intent. This allows hotels to accurately track upgrade impact and the delta between what was requested (the original room type) and the actual space occupied.
This is vital for revenue analysis and understanding true demand.
NaN
shared this idea