Dear MEWS Team,

I would like to share a suggestion regarding the Timeline view, which has a huge yet unexpressed potential.

While visually clean, it does not leverage one of the most powerful tools for operational efficiency: colour-coding.

Color can instantly convey information that, otherwise, requires opening each booking or navigating multiple sections. Introducing colour indicators directly on the Timeline could transform it into a true operational dashboard, providing immediate, high-impact insights for the front office and reservations teams.

Here are some examples of what colour-coding could highlight:
• Payment Status (e.g., prepaid, pending, partially paid, failed)
• Booking Source (direct, OTA, agency, corporate)
• Rate Type / Package (standard, non-refundable, special offer)
• VIP Status or Guest Segments
• Maintenance Blocks vs. Operational Blocks

This would significantly speed up decision-making during busy shifts, reduce the need to open reservations one by one, and enhance the usability of the Timeline as a strategic, real-time overview tool.

Thank you for considering this improvement. I truly believe it would provide tangible value to all MEWS users!