Customer Insights Report
The "customer insights" data Mews gathers at the customer profile level should be reported in one place so clients can make use of the stats to create promotions or programs to incentivize their guests.
Stay Frequency Analysis: Number of stays per customer within a selected period.
Revenue Contribution: Total spend per customer (room + POS).
Visit Patterns: Average length of stay, seasonal trends.
Engagement Metrics: Use of amenities, special requests, or participation in promotions.
3
votes
Tiia Aromaki
shared this idea
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We need a way to identify the profile with the highest total spend across all transactions. This will allow the business to target high-value customers for personalized engagement and retention strategies.
(Edited by admin)
