It is not currently possible in Mews to configure the system so that guest profiles automatically reflect any outstanding balance from their associated company profile—for example, by showing an alert or open amount in the guest profile whenever the company has unpaid invoices. There is no built-in, automated sync that shows company-level debts or outstanding balances at the guest profile level in the current version of Mews.
Here are the main points:
• Company profiles and guest profiles are distinct entities in Mews. When a guest is linked to a company (for instance, for billing purposes), the outstanding balances or debts attributed to the company are tracked and displayed on the company profile and in central accounting/reporting tools (such as the Accounting Report), not directly on the individual's guest profile.
• There is no current feature to generate alerts or indicators on a guest profile when the linked company has unpaid bills. This means that frontline staff must reference accounting and company-level reports to track such balances, and manual checks or communications are often required.