Turn off the "New device sign in" emails.
Turn off the "New device sign in" emails.
They do not work and causes about 20-30 tickets to our support each day.
Some users get these emails several times a day.
It's a nuisance.
1
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[Deleted User]
shared this idea
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Hello Kennith!
Thanks for reaching out.
While we work on making this feature more accurate we should not turn it off as the goal is to keep your account safe.
This is meant to be an information email and not a concerning email
We are working to make this validation more seamless.
Thanks for your feedback!