Make space occupancy age depended
Guest book a room online for 2 adults in a room where we can accommodate 2 adults maximum. But the guest check in with a baby. And we want to adjust the occupancy of the room to 2 Adults and 1 Baby. This is needed for the security of the guest in case of e.g. a fire. It is essential that we know how many people are in the hotel and how many are in a certain room. If we change the maximum occupancy to 3 this would mean guest can book the room for 3 adults. Only we do not have the space in those rooms for 3 adults or an extra bed. (we are legally obliged to have the correct number of guests in our system.)
We would eventually like guest to be able to book a room for 2 adults and 1 baby directly on our website.
Verkaaik
shared this idea
-
Danielle Wallander
commented
Idea to upvote January 2024 - I don’t know any other pms system that doesn’t have this feature. This together with the lack of sorting abilities and rate depended on2 persons. Is making me not wanting to recommend Mews to other Hotels sadly. It has been 1 years since this request. It is very critical
-
Danielle Wallander
commented
Super important for us too. Must be important for all hotels. There is a big difference between a 1 year old vs adult. I am really surprised this is not an option
-
Tara Kennepohl
commented
Same problem here with our family room! Want only allow 2 adults and 2 children instead of 4 adults. Really need to be able to put an restriction on how many adults you can have, channels can have this, but direct bookings not.
-
auerhahn.salzburg
commented
We have the same problem! Really important topic!
-
Karina Harbo Jensen
commented
Very important!
-
Heidi Miettinen
commented
Hello this is very important! We have family rooms, which can have 2 adults and 2 children 4 -12 years - but not 4 adults.