This is my idea on how Mews could benefit from having an Extended Status Page or a "Minor bug-report".

Today, we dont have a clear view on what is currently bugged or been worked on by Mews support and their team. This feature would be great thing to minimize the amount of tickets that are being created today.

I.e. I had no clue, that it currently is a bug that set OOS rooms to Dirty at night due to legionella and that the support team is aware of the issue and are working on a solution. Same goes with Rooms that being checked-in befor the time of arrival set as standard in Mews is not shown on "Guest Inhouse" lists.

If this would be a sub-section on the existing status.mews.com or even better, integrated in the dashboard (great place to put it is down to the right where the "highlight" spot is today) or even in the Hamburger menu, this would be an improvement. And when we are at it, why is there no link to status.mews.com as there is for Help Center and Mews University on the hamburger menu?

I think by adding this to the dashboard and/or statuspage it will significantly reduce the number of support cases that is sent to Mews.