Mews Operations (PMS)

Mews Operations (PMS)

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  1. In the case where there are long term guests that wish to pay weekly. You can have a card saved in their profile and charge weekly accordingly.

    This would help alot with hostels who have staff working in the area for long periods at a time.

    9 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Need to be able to pull a report or see quick view, the total revenue listed under a group name which includes any charges accrued during that stay - currently you can only pull the reservations report for accommodation and no additional charges.

    1 vote

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Pull revenues for products by space, and space catagories

    9 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  4. To allow only certain employees (e.g. management and admin users) to refund higher amounts and restrict other employees to refund if the amount exceeds. This feature would prevent any mistakes and help management to keep an eye on refunded revenue.

    2 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  5. being able to link existing gift voucher systems like Vioma, E-Guma to Mews to redeem vouchers

    17 votes

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    idea to upvote  ·  1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bonjour,

    Pouvons nous intégrer le champs numéro de chambre dans l'export de l'onglet facture?

    1 vote

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  7. There is an option to 'check out with unbalanced bill' and the option to put a reason for this. It would be useful if this created a a notification or task for a manager to alert them of this.
    Also would be handy to be able to review a report with the reasons.

    3 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. why we can not make the guest to see last four digit of their card so that they sign for the same card payments

    12 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  9. The PMS should have the option to add in the invoice more information needed by the accountancy department. We need to appear the name of the travel agency or the name of the apartment on the top right hand side of the invoice where it's shown the guest name, company, issue date, etc... but we don't have that facility.

    17 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  10. The Check-out report is a fast way to check out guests, if only it was possible to have an option to select a box called "send invoice to customer". Would also be great if there could be a possibility to move the invoices between private and company before sending them and/or a symbol showing if it's a company invoice.

    33 votes

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    idea to upvote  ·  0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  11. When clicking 'transfer/other guest' the cursor should just immediately be placed inside the box so we can type the name.
    This way you can immediately start typing and looking for the name or paymaster.
    Right now it's a hassle to have to click again just to start typing.

    Perfect example: go to google.com and voila you can just type whatever you want to look up.
    Can you imagine having to click the box again to actually start typing? Simply unnecessarily inefficient.

    3 votes

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    1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  12. Be able to add a company name after closing a bill or change the company name if we made a mistake

    34 votes

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    2 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Allison Chihak responded

    What can legally be changed on a closed bill or invoice is different for each country. If you have a specific case for your country, could you please create a new feature request for your specific country and use case?

    We’d like to collect requests per country for this idea.

  13. Dear Mews Support,
    I would like to suggest the following set-up, as major PMS systems uses.
    This is more financial point of view within Mews system, so just to give you an idea how it should work, I can explain the following:
    Financial Process: Upon arranging contracts for travel agencies or companies we are following these steps as standard (Off line)
    1. Mutual signed contract agreement between the property and the Travel agency or company.
    2. Approve the credit application form for companies or travel agencies, and depending on the credit checks; we can grant the relevant credit to open…

    2 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  14. Currently on the bill, when you bill as package the count will show "1x the total amount" of the product or service.
    This count should show breakdown of the fees and then in the total column there should be the total amount.
    ie. 1x100€ + 1x120€ + 1x100€ in the count and 320€ in the total.

    1 vote

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  15. It is important to differentiate between a package and a singular rate on a bill (without products). The problem is that In hospitality a “package” has a different meaning. It means a rate that includes a specific group of products which is inseparable of the rate. (a Spa package, a Honeymoon package, etc). Allowing the choice to either have the rate + products or a package option should solve this.

    1 vote

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    idea to upvote  ·  0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  16. We need that in a reservation from an specific travel agency all its charges automatically goes to the company bill (or the paymaster of this company), so the balance in the guest account is 0. Some travel agencies charges themselves to the guest and manually we have to move the charges to the company bill or the paymaster of this company, so it does not allow to work with properties with reduced staff and automatic kiosk check-in (as the balance of the guest will not be 0, but the the guest has already payed to the travel agency)

    31 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    in progress  ·  Allison Chihak responded

    We’re building a feature that lets you automatically redirect products from guest bills to company bills. This will not support routing to a paymaster profile yet, but it may already help you.

  17. Accounting Ledger should display all in-house guests with open bills as "In-house" and not as "To be resolved", so that you can tell the difference between the in-house guests that will be resolved upon check out and the open bills of guests who are no longer staying at the hotel

    6 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Would be great if there was an option to not display the created date on the invoice but the consumed date instead.

    3 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  19. when using stay products, the price should be dynamic. So it is possible to change the price you book on the room and you don't have to use bill item on billing.

    2 votes

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  20. Some guests have valid government documents which exempt them from paying any lodging taxes, etc. (VAT etc). There should be some checkbox that allows for the room rate to stay fixed but no taxes to be posted as liabilities.

    There should be a separate report of such reservations per month as well.

    10 votes

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    1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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