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Mews Operations (PMS)

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  1. When billing, would be nice if the company name, used in the reservation, is automatically suggested.

    22 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  2. When charging to a room all charges should be applied to the primary booker and not spilt across the individuals in the room.

    1 vote

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  3. At the moment, Mews continues to match the actual date and time after midnight, so this is creating problems when night auditors are trying to fix various things for what is now the previous day.

    Would it be possible for Mews to remain 'stuck' on the current day at midnight, so that any further postings done throughout the early morning still post as the previous day, THEN when everything's good and ready, the Night Auditor could then 'roll the system' by completing the day just gone, and starting afresh for the new day? It just feels like there should be…

    5 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. This request doesn't match with our product principles to provide effortless solutions, removing as much manual work as possible. Thank you for sharing your suggestions.
  4. Est-ce possible de modifier la mise en page ainsi que certaines informations sur les factures.
    En effet, les factures ne sont pas lisibles, elles comportent trop d'infos non nécessaires pour les clients.

    5 votes

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  5. Previously, closed accounts were shown as €0 and open accounts were either in positive or as €0.00 if the account was at €0 but without closing the billing.
    Seeing that the account was at €0 meant that it was closed, and identifying the open accounts was much easier, could it appear like that again?

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Show check in and check out dates in the principal screen of Accounting ledger. So you can see if the reservation that needs to be resolved is past, in house or future, without going inside any booking.
    Or sort out the list by check out date instead of by surname.

    14 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. At the moment it is difficult to set up the accounting categories for the hard-coded city tax because it is a combination of leaving empty the rebate accounting category in the bookable service settings and defining the categories in Accounting configuration - Additional expenses.

    1 vote

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  8. Make the invoice clearer by not putting taxes etc. on each item/line but only at the bottom of the invoice.
    Or if you need details in some countries, give us the possibility to choose the presentation style

    18 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  9. I understand there is a function in MEWS to automate the deposits for new reservations. Is there a way to exclude restricted rates from this automated process?

    The rates we need to exclude are:
    -OTAs (Expedia, booking.com, airbnb)
    -AutoCamp Summit Club
    -AutoCamp Explorer Club
    -Any GRP rate

    1 vote

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  10. A lot of companies get different deductions for different services. In order to get full compensation for a stay with breakfast incl. and not being able to not have breakfast, an option to post items as 0.00 would be good

    13 votes

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  11. Currently it seems like it's not possible to change the naming of packages on a bill.
    All packages appear with the name "Stay Package" on the bill.
    It would be great if you could change the name to something more specific like "Gourmet package". Perhaps the product category name for the items in the package could decide the package name on the bill.

    7 votes

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  12. We should be able to change Guest Name for the products in the bill (or leave it without a name).
    For exampe, at the moment if a Guest wouldn't like to show his name on the company invoice we have to cancel all the postings and add them again.
    Thanks

    1 vote

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  13. If you accidentally post an incorrect amount for a Product, or forget to enter some information such as a check no. or any other relevant information, there does not seem to be any way either outright cancel that posting, or to amend either the amount you accidentally posted, or enter some notes you forgot to write.

    Could this please be rectified ASAP?

    3 votes

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    Hello from the Mews product team.  Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.  Thank you for sharing your suggestions

  14. In the final bill, we would like to have the possibility to split the accommodation cost between the Student (paying partially the room cost) and the Public Admin (paying the rest of the accommodation, considering that they PA is not paying VAT so I need to close it with VAT exempt)

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. we would really need and appreciate the possibility to be able to choose a date for an external payment. Right now, the date when you put it in mews is chosen, but we offen have bank transfers during the weekend that can only be put in mews on monday. It is very important for our accounting though to have the day of receiving the money in mews, not the day of recording in mews.

    47 votes

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  16. i have set up new products with a zero rate as we need to be able to manual add the correct one each time. however, when coming to posting the product, it won't let us change the amount from zero.
    is this an error on the system?
    previously set products like this are still able to be manually have the amount changed

    2 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  17. Tenemos dos edificios y cada mes, cuando debemos liquidar iva, debemos abrir una a una las facturas que nos arroja el informe de Mews, porque en el excel que nos exporta el sistema, no especifica en ninguna celda, en cual edificio el cliente se hospedo. Esto, sobre todo en temporada alta, nos retrasa muchísimo el trabajo. Por favor agreguen esta celda y ayúdenos agilizar nuestras tareas adminitrativas. Gracias!!!

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Ability to tick multiple invoices to be sent in one email.

    13 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Showing a subtotal of the items of one POS booking when you have an invoice containing several POS bookings.

    Problem
    When you print your invoices with a detailed description of the POS booking including all the items, you don’t see the subtotal when you have one or more POS bookings on one invoice. If there is a long invoice and you need to know how much one specific POS booking was, you need to calculate manually how much it is.

    Solution
    Our problem would be solved if subtotals can be added to the invoice per POS booking.

    12 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. I shouldn't have to create a separate adjustments account for each type of adjustment. If a night has already closed, and then the rate needed to be adjusted by a supervisor because of an error, then their adjustment should be just a Rate Adjustment - automatically contributing to room revenue. I shouldn't have to use the billing tab to then manually calculate rate vs tax breakdown, and post a separate "unbookable service" etc.

    Also, refunds / adjustments should be able to be posted to the specific reservations even if they are closed out already. It should be possible to open…

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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