Note in the customer profile: "customer name already exists"
For example if a guest, which stayed with us in the past, is booking through another website we have him as a new customer in our system.
It would help us, if the system could create a notice f.e.: “Customer name already exists!” Then we can have a look if it’s the same customer, and we merge the profiles, or not.
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Matthias Hautekiet commented
This is a great idea.
But, why stop at the name?
There are multiple fields like telephone numbers, addresses, which could all be used to trigger the message.