Admin to be able to view and modify all tasks
Admin to be able to view and modify all tasks for all other users
Mews-AM shared this idea
All users on Mews can view and modify tasks of all the other users. This means that Admins can do the same with their users. Please see our user guide for instructions.
Sofía Llorente commented
I'd like to add that only the person who creates the task or the one who has been assigned to it can close or manage it.