495 results found
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Show reservation details in tasks overview
Allow users to view the name and reservation number for tasks attached to reservations.
2 votes -
Create tasks from the messaging screen
As a reservations agent I often receive requests via chat for extra products, services or items to be added to a room prior to a guests arrival, for example extra pillows. I would like to be able to create tasks for the correct department when a request has been made.
2 votes -
Timestamp in action log for marketing changes
Action log of the reservations should also include a date/time when guest modified their marketing preferences (accepting or not to receive marketing emails).
2 votes -
Add the ability to choose internals from the rooming list
The Rooming List can be used to add numerous reservations in one go. One of the necessities of this type of import is to be able to calibrate the reservations in one go also. Thus, if the client chooses that all the persons in the group need to pay their extra by themselves, then the Cashlist internals function needs to be ticked the same amount of times in Commander.
Allow the Rooming List to also populate certain internals directly into the reservations/profiles in order to populate the information in one go.
2 votes -
add self-isolation as a purpose of stay
we would like to have another purpose of stay called "self-isolation" please
2 votesHi Simone,
Thank you for sharing your idea with the Mews Community. This idea has been set it as one to be upvoted by the Mews Community.
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Add turnaway reason in reservation screen
On the reservation screen, if the reservation is not saved (guests changed his mind for a reason) I want to be able to enter a turnaway reason: Price too high, room type not available...
2 votes -
Configuration setting which allows us to Swop number of adults in reservation screen van low to high
Configuration setting which allows us to Swop number of adults in reservation screen van low to high.
By default its set to highest number of users, while our business services predominantly 1 persons in dorm types.
We notice many wrong bookings are made, since its set by default on 1.Could we please get a choice on whether we display 1 adult before 2 adults.
2 votes -
Creating Invoices for external clients
As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)
The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…
2 votesReview of Mews Search starting and in exploration phase
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Change the amount of Guest on Kiosk
The property may need to ensure that all guests' information is filled during check-in due to regional requirements. Due to that, should any plans change from reservation creation to check-in regarding guest count, guests can't successfully check in if they initially booked for 2 people but only 1 person was able to show up.
Make it possible to change occupation (guest count) on the kiosk last minute.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Routing rules - Bulk update
Currently you need to set an individual routing rule per company/ travel agency. Please add the option to add a rule to bulk/all companies on the system instead of having to add one by one. The aim on this occasion is to have the company that is assigned to the guest profile reflect on the final bill.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Release time for optional bookings
Can it be possible to set release time for an optional reservation after default check in time?
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Option to make comments from company profiles or rate codes visible for reservations
It would be nice to have an option that comments from rate codes, profiles or even blocks are inherited to the reservations.
1 vote -
IDeas Integration for Group blocks
IDeas Integration on group blocks - Mews currently doesn't connect to Ideas to share group block updates to adjust revenue strategies
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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The Availability Block departure date should automatically adjust to the future arrival date
When you enter the block arrival date, why wouldn't the departure date automatically jump to at least the same day as arrival day or the day after? It makes no sense that we have to manually make sure that the departure date is not before the arrival date?! It is time consuming.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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duplicated reservations
Duplicated reservations currently needs manual removal, to create automation to allow for bulk deletion of duplicated reservations.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Notifications of new reservations can be selected as read
It would be nice when notifications come in of new reservations, to be able to select them as read instead of clicking them one by one. It is important for our organization to check all reservations that are made online. Group reservations also come in regularly, now we have to click on all notifications one by one to mark it as read, then have to search again between the notifications where we left. If you could select the notifications and click as read, this would be easier.
1 voteReview of Mews Search starting and in exploration phase
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Key card
Make a button to add parking/spa/... directly on key card from Mews, instead of going through a separate program
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Reservation overview: add "companion" as a filter option under ordering
To be able to filter the reservation overview by "companion" for quicker navigation
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Legal Environment Bulgaria
Mews to operate across Bulgaria
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Timeline room status - hover for description
For colour blind staff the dots for dirty, inspected, clean etc. do not help. It would be useful to hover over the room number to see the status rather than having to open each room.
Currently the timeline is not accessible for colour blind.1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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