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  1. 35 votes

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    idea to upvote  ·  7 comments  ·  Other  ·  Admin →
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  2. In Germany, we are legally required to send a monthly report of used and offered roomnights and nationalities to the authorities. In my last training, I found out that there is such a feature/integration already existing for Belgium, Switzerland and Italy etc. Can we please also have this for Germany so not every Hotelier has to check and calculate various reports to get all the information?
    That would be a great thing!! :)

    30 votes

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    4 comments  ·  Reports  ·  Admin →
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    Hi Trini,

    Thank you vey much for your feedback.

    We are currently looking into integration providers such as AVS to provide statistical information for properties in Germany and would greatly appreciate your insights with regards to this.

    Please contact me via email so that we can look into your request further? In the interim, this request has bene updated as one to be upvoted by the Mews Community.

    Thanks & regards,
    Aldair

  3. The old occupancy report is still available but not the previous availability report.

    We used this report daily to modify the distribution between room types (mainly for internet channels to increase available single rooms and decrease double). It was easy to read, to modify and with a clear view on several future days.

    The new report doesn’t give a direct view on number of rooms available for each room category. The table is also less convenient when it comes to change these rooms allocations (several sub-menus whereas the access was easier before).

    29 votes

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    2 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,

    Thank you for sharing your feedback with us regarding the new availability and occupancy report.

    We currently provide the option to swap back to the old Availability and Occupancy report, by selecting the button on the top right hand side of the new report labelled "Old Occupancy report. Selecting this button will switch you back to the old Occupancy report as requested. Once you are able to view the old Occupancy report, select the Availability under “Mode” filter.

    We have updated your request title to solve for comparing availability by room type over a long period. This request has been updated as one to be upvoted by the Mews Community.

  4. When a payment request is expired or paid - it is not assigned to any departments.
    Can we create a setting that this task automatically is assigned to Front Office?

    29 votes

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    6 comments  ·  Operations  ·  Admin →
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    Hello,

    We are glad you are using the payment request feature. Thank you for your suggested improvement, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Possibility to add product rule for Product Category

    29 votes

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    3 comments  ·  Operations  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. It will be great if the search bar can provide more results, like the proforma invoices

    27 votes

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    5 comments  ·  Operations  ·  Admin →
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  7. 27 votes

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    1 comment  ·  Reports  ·  Admin →
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    Hi Mewsers,

    We’ve updated your request from “Display emails in customer statistics” to “Display emails in Customer profiles Arrival report” as the customer statistics report only represents numerical information.

    Your request has also been updated as an idea to upvote for the Mews community.

    Thank you for your votes and feedback!

  8. Hi There, Many hotels are struggeling daily with excel sheet to keep track of their "gift vouchers", would be nice if we can implement this into Mews. Ideally with; Number/code, value, expiry date.

    26 votes

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  9. Create a dark mode for Mews Commander.

    25 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Booking number should be in all reports - Accounting ledger report and paymentreport, It is much easyer to remember at number instead of the spelling of a name.
    and it would be very usefull if you need to merge 2 reports

    25 votes

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    idea to upvote  ·  1 comment  ·  Reports  ·  Admin →
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  11. 24 votes

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    1 comment  ·  Other  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. If rooms are checked in, the status of the room can still be set to inspected.
    We think it would be useful that the room status in that case can only be set to clean and not inspected.
    Otherwise, the room will be available for self-check-in at the Mews Kiosk.
    Only in the last step - the key encoding - the guest is informed that Self-CI cannot be completed successfully.
    Until then, however, the guest is informed that check-in would be possible, including charging of his credit card.

    23 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Choose the way of confirmation (sms, whatsapp, mail)

    23 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. At the moment you're not able to schedule a future out of service (still selling) room, while you can schedule a out of order (no longer selling) room. I would need to be able to schedule out of service as well. For example in situations where we have maintenance go into the room and the reception and the housekeeping staff shouldn't use the room, but we still want to sell the room as it will be done same day.

    22 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. NR Bookings made via booking.com with different guestnames are not taken over in Mews. If you do yourself, and delete bookers name, payment information dissapears. How to implement other name in single room without changing payment info?

    22 votes

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    1 comment  ·  Operations  ·  Admin →
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  16. sometimes you need to alert more than one department and/or people of the same task.
    would be handy if you had the opportunity to chose more than one department for the task, or be able to copy it, rather than having to type it all again.

    21 votes

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    3 comments  ·  Operations  ·  Admin →
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  17. I'd prefer to work with a template. It woud be amazing to change the color of Mews :) :) :)

    21 votes

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    idea to upvote  ·  4 comments  ·  Other  ·  Admin →
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  18. Any chance to add notes to accounting report

    21 votes

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    1 comment  ·  Reports  ·  Admin →
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  19. 21 votes

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  20. possibility to add a pop up alert on check out screen for very important notes for example :
    routing instructions, billing instructions, etc.

    20 votes

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    2 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    We are currently working on a concept that will help us build towards your idea. If you would be interested in beta testing this functionality, please respond to this email.


    Kind regards,

    Aldair

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